Teleperformance
Tech Customer Service - Water Heaters - Work from Home (Training on-site)
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Job Description
- Req#: 67888
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Competitive wages with full benefits including Medical, Dental, Vision, and 401k
- Paid training to equip you for success in your role
- Paid time off to promote work-life balance
- Opportunity for career advancement within a supportive and engaging environment
- 100% remote work opportunity after initial on-site training
- Access to employee wellness and engagement programs to enhance your overall well-being
What to Expect (Job Responsibilities):
- Field customer inquiries by responding to various questions, issues, and concerns
- Provide excellent customer service through active listening and effective communication
- Handle confidential customer information with sensitivity and discretion
- Aim to resolve customer issues on the first call by being proactive
- Track call-related information for auditing and reporting purposes
What is Required (Qualifications):
- Must be over 18 years of age
- High School Graduate or GED
- 6 months of customer service experience preferred
- Ability to type a minimum of 25 words per minute
- Proven oral and written communication skills, along with logical problem-solving abilities
How to Stand Out (Preferred Qualifications):
- Experience working in a virtual team environment
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong organizational and work prioritization skills
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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