FUJIFILM
Tech Support for Medical Imaging Systems (HL7, DICOM, SQL Server or Oracle)
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Job Description
- Req#: 34656
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment, allowing for a better work-life balance
- Engaging and collaborative team atmosphere
- Chance to work with innovative healthcare solutions and make a positive impact
- Participation in on-call rotation and overtime pay for additional hours worked
What to Expect (Job Responsibilities):
- Provide remote troubleshooting and resolution for Synapse product issues, including assessing and clearing monitor alarms
- Document troubleshooting processes and escalate cases as necessary to the next level engineer
- Facilitate and communicate effectively with customers during incoming calls and document interactions within case files
- Collaborate cross-functionally with other teams and handle additional duties as assigned
- Monitor TAC phone system wallboards to maintain accurate status updates
What is Required (Qualifications):
- Bachelor’s Degree, Trade School Certification, or equivalent industry experience
- One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco preferred)
- Knowledge of Windows OS, networking, SQL Server, and/or Oracle
- Superior communication and interpersonal skills, with excellent phone manner
- Ability to make independent decisions based on technology data interpretation
How to Stand Out (Preferred Qualifications):
- Experience with FUJIFILM Synapse Administration
- Familiarity with Synapse application front end and workflows
- Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
- Working knowledge of medical informatics architecture, including VMware and Storage Solutions
- Security Certifications (Security + or higher)
#HealthcareTechnology #RemoteWork #CareerGrowth #TechnicalSupport #InnovativeSolutionsAbout the company
Fujifilm's principal activities are the development, production, sale and servicing of business document solutions, medical imaging and diagnostics equipment, cosmetics, regenerative medicine, stem cells, biologics manufacturing, optical films for flat...
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