FUJIFILM
Technical Support Engineer, MI – II (Tier II)
5 days agoWhat's your preference?
Job Description
- Req#: 34316
Employer Industry: Healthcare Technology
Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Positive customer interactions leading to high satisfaction rates
- Remote work flexibility with occasional travel required
- Collaborative environment with cross-functional teamwork
- Comprehensive training and support for ongoing professional development
What to Expect (Job Responsibilities):
- Provide remote technical support for Synapse products, troubleshooting and resolving customer issues
- Document troubleshooting processes and escalate cases as necessary
- Communicate effectively with customers, ensuring timely responses and thorough documentation
- Collaborate with other Synapse teams and handle various assigned duties
- Monitor system statuses and maintain compliance with quality and regulatory standards
What is Required (Qualifications):
- Bachelor’s Degree, Trade School Certification, or equivalent industry experience
- One or more industry-specific certifications (e.g., Microsoft, VMware, Cisco) preferred
- Knowledge of Windows OS, networking, SQL Server, and/or Oracle
- Superior communication and interpersonal skills
- Ability to work in a fast-paced environment and make independent decisions
How to Stand Out (Preferred Qualifications):
- Experience with FUJIFILM Synapse Administration
- Knowledge of Synapse workflows and clinical data transfer protocols (HL7 and DICOM)
- Familiarity with medical informatics architecture and security certifications
- Working knowledge of Linux Architecture and PostgreSQL
#HealthcareTechnology #TechnicalSupport #RemoteWork #CareerGrowth #CustomerSatisfaction
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Fujifilm's principal activities are the development, production, sale and servicing of business document solutions, medical imaging and diagnostics equipment, cosmetics, regenerative medicine, stem cells, biologics manufacturing, optical films for flat...
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