• Job Description

  Req#: 41585

  Have meaningful impact as a Technical Advisor, Workers Compensation Claims.

  Join the largest insurance group in Australia and New Zealand.

  For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.

  YOUR ROLE

  IAG have a rare opportunity for a Workers Compensation Claims Technical Advisor to join our CGU Technical Claims Services team. This is a role within the CGU team to provide claims staff with guidance, support, and coaching in relation to technical and legal aspects of the claims management process in the Workers Compensation context. The role provides detailed information and advice to the business regarding Legislative changes, legal precedents. This includes recommendations for procedural enhancements and updates, optimal management of claims by reference to legal obligations, service standards and financial risk management.

  This is a hybrid permanent opportunity open to candidates based in Perth, Western Australia.

  ABOUT YOU

  • Able to effectively build and manage relationships with business partners

  • A record of success in managing technically complex Workers Compensation claims

  • Able to effectively analyse statistical data for claims trends

  • Strong organizational and prioritization skills

  • Able to interpret and communicate changes in workers compensation case law & legislation

  • Technical Training needs analysis, coaching and facilitation

  • Sound, balanced judgement and decision making

  • Relevant tertiary qualifications in Law or Insurance (desired)

  • Sound knowledge of the Workers Compensation & Injury Management system, procedures and legislation (desired)

  Applications close Friday 19 January 2024 at 23:59pm AEDT.

  ABOUT US

  At CGU you’re not just part of one brand, you’re part of a large purpose-led trans-Tasman group called IAG, dedicated to making your world a safer place.

  IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

  You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

  
  We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

  We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

  We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

  All this shows up in what we offer:

  • Grow your financial future with 13% superannuation as standard

  • Carers and parents' hub and support

  • Join great employee network communities

  • Grow your career through dynamic secondments

  • Flexibility to shift from your everyday role in times of crisis to support others

  We’re ready for you. Apply today.

  Learn more about who IAG is here.

• About the company

  IAG was formed by the demutualisation of the NRMA Insurance business in July 2000 and a return of shares to the members of NRMA.

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