Oracle

Technical Analyst 3-Support


PayCompetitive
LocationBengaluru/Karnataka
Employment typeOther

This job is now closed

  • Job Description

      Req#: 226059
      1. Resource would play a lead role in running development and support projects for Oracle ERP/SaaS/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
      2. The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
      3. Resource should be able to independently work on customer issues
      4. Technically good in Fusion ERP Modules
      5. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion ERP
      6. Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
      7. Report progress/status/risk/issues on development at regular basis.
      8. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion ERP modules
      9. Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
      10. Resource should be able to understand customer requirements/user stories and implement practical solutions.
      11. Resource should have hands on knowledge and expertise on ERP applications like in Fusion (SCM/Finance and other Fusion/SaaS modules if any
      12. Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

      Personal Attributes

      1. Self driven and result oriented
      2. Strong problem solving/analytical skills
      3. Strong customer support and relation skills
      4. Effective communication (verbal and written)
      5. Focus on relationships (internal and external)
      6. Strong willingness to learn new things and share them with others
      7. Influencing/negotiating
      8. Team player
      9. Customer focused and customer facing skills
      10. Confident and decisive
      11. Values Expertise (maintaining professional expertise in own discipline)
      12. Enthusiasm
      13. Flexibility
      14. Organizational skills
      15. Values and enjoys coaching/knowledge transfer ability
      16. Values and enjoys teaching technical courses

      Other essential skills

      • Experience in understanding customer requirement.
      • Good knowledge of business processes and application setups
      • Customer facing
      • Lateral thinking
      • Time Management
      • Good Technical expertise on EBS/integrations architecture
      • Knowledge of performance tuning is a plus.
      • Working knowledge with OMCS/SaaS teams would be an advantage.
      • OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

      Your Qualifications

      The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well .

      Skills - Fusion SaaS Techno-functional skills in Fusion ERP (Finance,SCM and functional knowledge in AP,OM,PO, Inventory)
      Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTML

      Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.



      Career Level - IC3

      Responsibilities

      1. Resource would play a lead role in running development and support projects for Oracle ERP/SaaS/Fusion customers and should have experience in working on development, support of CEMLIs and Implementation (Waterfall or Agile methodology)
      2. The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shifts
      3. Resource should be able to independently work on customer issues
      4. Technically good in Fusion ERP Modules
      5. Resource should be able to investigate, analyze, design and develop solution for enhancements/developments related to Fusion ERP
      6. Resource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business
      7. Report progress/status/risk/issues on development at regular basis.
      8. Resource should be able to manage the complete development pipeline and manage the scope, time and cost and deliver Fusion ERP modules
      9. Resource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.
      10. Resource should be able to understand customer requirements/user stories and implement practical solutions.
      11. Resource should have hands on knowledge and expertise on ERP applications like in Fusion (SCM/Finance and other Fusion/SaaS modules if any
      12. Resource should have Good knowledge of business processes and application setups and the impacts of one setups to another.

      Personal Attributes

      1. Self driven and result oriented
      2. Strong problem solving/analytical skills
      3. Strong customer support and relation skills
      4. Effective communication (verbal and written)
      5. Focus on relationships (internal and external)
      6. Strong willingness to learn new things and share them with others
      7. Influencing/negotiating
      8. Team player
      9. Customer focused and customer facing skills
      10. Confident and decisive
      11. Values Expertise (maintaining professional expertise in own discipline)
      12. Enthusiasm
      13. Flexibility
      14. Organizational skills
      15. Values and enjoys coaching/knowledge transfer ability
      16. Values and enjoys teaching technical courses

      Other essential skills

      • Experience in understanding customer requirement.
      • Good knowledge of business processes and application setups
      • Customer facing
      • Lateral thinking
      • Time Management
      • Good Technical expertise on EBS/integrations architecture
      • Knowledge of performance tuning is a plus.
      • Working knowledge with OMCS/SaaS teams would be an advantage.
      • OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma.

      Your Qualifications

      The candidate should have 5 or more years of experience in Oracle products primarily in the Technical area and also desire to have Functional knowledge as well .

      Skills - Fusion SaaS Techno-functional skills in Fusion ERP (Finance,SCM and functional knowledge in AP,OM,PO, Inventory)
      Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTML

      Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.

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