• Job Description

  Req#: 24810890

  The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
  
  Responsibilities:

  • Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
  • Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
  • Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
  • Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
  • Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
  • Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  Technologies team works with are Big Data, Cloudera, Hadoop, Impala, Spark

  Qualifications:

  • 4+ years of experience in business analysis or systems analysis
  • 3+ years’ experience with all phases of Software Development Life Cycle/ Agile Delivery.
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis.
  • Comprehensive knowledge of the principles of business analysis

  • Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques

  • Proven interpersonal, diplomatic and influencing skills
  • Consistently demonstrate clear and concise written and verbal communication

  Education:

  • Bachelor's degree/University degree or equivalent experience

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  Job Family Group:

  Technology

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  Job Family:

  Business Analysis / Client Services

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  Time Type:

  Full time

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  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

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