• Job Description

  Req#: JR-10109268

  Employment Type

  Permanent

  
  

  Closing Date

  Hi, we’re Telstra Purple ? People bringing purpose to technology.

  We are Australia’s largest owned technology services business, focused on outcome-based, transformative tech solutions that help our customers cut through IT complexity to achieve their bespoke goals, faster. If solving unique problems sparks your interest to help change a business, a community or the environment for the better – we’re in sync.

  The opportunity

  Hi, We’re Telstra Purple ? People bringing purpose to technology.

  We are Australia’s largest owned technology services business, focused on outcome-based, transformative tech solutions that help our customers cut through IT complexity to achieve their bespoke goals, faster. If solving unique problems sparks your interest to help change a business, a community or the environment for the better – we’re in sync.

  The Technical Consultant (Senior) delivers complex technical solutions to clients - research, design, and support implementations by conducting diagnostics, troubleshooting, support and documentation of the technical deliverables. You work under limited direction within a clear framework of accountability, exercising substantial personal responsibility and autonomy. Consultants collaborate closely with the Team / Squad Leader for service delivery, project managers for project work allocation and the Squad Lead for skills development. Senior technical consultants work on various projects, mentoring and supporting mid-level and junior technical consultants, being an example to others.

  The Successful candidate will have the following:

  • Proven experience working with Splunk solutions for log management, SIEM, and security analytics.

  • Strong understanding of log analysis, security event correlation, and threat detection principles.

  • Demonstrate an elevated level of technical proficiency with Java and/or JEXL.

  • Can demonstrate an advanced level of working with AGILE and ITIL principles.

  • Can demonstrate high-level knowledge appropriate to the area of technical work and specialism.

  • Show a highly organised approach to work - plan, schedule and monitor own work, meeting quality targets.

  • Advanced level decision-making skills showing the use of appropriate tools, methods, and applications.

  • Elevated level of interpersonal and business communication skills - written and oral with internal and external stakeholders

  • Mentoring and support of junior employees to succeed in their technical deliverables.

  • Identify and organise development opportunities and apply new knowledge to self and others.

  • High level work independence whilst working within a team environment.

  • Experience in vendor and stakeholder engagement, often with diverse outcomes.

  • A sense of resilience, adaptability, and a sense of humour.

  An ideal candidate will have the following:

  • Bachelor's degree in computer science, computer engineering or a related discipline

  • Administration level certifications, at a minimum in the area of specialism/s

  • AGILE and ITIL certifications

  • Thorough understanding of recognised generic infrastructure, SACM/ITSM, monitoring, automation, and reporting bodies of knowledge

  • Splunk Enterprise Certified Administrator (minimum)

  • Cloud certifications, Microsoft preferred

  The Technical Consultant position is based in Canberra.

  Candidates must be Australian Citizens and have a current NV1 clearance minimum to be considered. This role will require you to hold and maintain an Australian Government NV2 security clearance.

  Epicon has many family friendly practices, encourages women in IT and supports an all-inclusive work environment.

  This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.

  What we offer

  • 16 weeks paid parental leave for both primary and secondary carers (after 1 year of service)

  • 15 days per year, dedicated to your professional development, so you can upskill, leaving your holiday allowance intact

  • $4200 toolkit allowance renewed every 2 years - when it's time to renew, you keep your previous kit

  • Access to an up-to $10,000 annual bonus

  • A free mobile phone and plan - you'll never see a phone bill

  • A bonus day off per year, for you to spend as you like

  • Purchased Annual Leave scheme

  • 30% discount on selected Telstra products and service

  • Work-life integration and workplace flexibility

  Why Epicon?

  We’re unlike any IT service you’ve worked with before, and that’s largely because of how we define success. We value our customers and their goals. We value integrity. We value kindness. We are successful because of our incredibly talented people who also prioritise these things. And we’re a hive for innovation and a fun place to work.

  Being part of Telstra Purple brings a lot of perks too. Access to a diverse range of expertise, world-class partnerships and a lot of knowledge all under one roof provoking change and inspiring digital transformation.

  This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers.

  Why Telstra Purple

  At the heart of our business are our people - a uniquely talented 2,000+ community of business minded and tech experts bringing purpose to technology to make a difference.

• About the company

  Telstra Purple is the largest Australian owned technology services business, bringing together Telstra Enterprise's business technology services capabilities.

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