ServiceNow
Technical Consultant
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Job Description
- Req#: JB0061914
Employer Industry: Technology Solutions
Why consider this job opportunity:
- Salary up to $155,000, plus equity and variable compensation
- Comprehensive benefits package including health plans, flexible spending accounts, and a 401(k) plan with company match
- Opportunity for career advancement and growth within a global market leader
- Flexible remote work options with a focus on work-life balance
- Chance to work with cutting-edge technology and innovative solutions in IT Asset Management
What to Expect (Job Responsibilities):
- Serve as the technical expert in configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices
- Lead customer design workshops and support ITAM-specific process definition and improvement during engagements
- Guide customers in documenting business requirements and drafting user stories, acceptance criteria, and testing strategies
- Oversee technical aspects of project delivery and ensure quality of configured solutions
- Provide training and mentorship to team members and customer system administrators as needed
What is Required (Qualifications):
- Current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM
- 1-3 years of configuration/development experience with complex technologies, including integrations and portals
- Strong understanding of leading ITAM practices and related systems such as CMDB, SAM, and HAM
- Experience with Web Technologies (XML, HTML, JavaScript, etc.) and SaaS technologies
- Excellent interpersonal skills with a customer-centric attitude
How to Stand Out (Preferred Qualifications):
- Demonstrated ability to influence and consult on ITAM processes, providing thought leadership to stakeholders
- Proven experience working in diverse cultural environments and managing customer relationships effectively
#TechnologySolutions #ITAssetManagement #RemoteWork #CareerGrowth #ServiceNowExpertise
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations, and was also recognized for innovation.
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