• Job Description

  Req#: 32830340656

  Join to apply for the Technical Consultant role at Ramp

  15 hours ago Be among the first 25 applicants

  Join to apply for the Technical Consultant role at Ramp

  This range is provided by Ramp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

  Base pay range

  $150,000.00/yr - $220,000.00/yr

  About Ramp
  
  Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
  
  Ramp's investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
  
  Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.
  
  About The Role
  
  Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
  
  You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
  
  You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
  
  What You'll Do
  
  

  • Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
  • Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
  • Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
  • Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
  • Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp's API
  • Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
  • Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
  • Contribute to internal documentation and tooling that scales Ramp's ability to support integration use cases across a growing customer base
  • Influence Ramp's product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
    
    

  What You Need
  
  

  • Bachelor's degree in computer science, engineering, finance, business, or a related field
  • 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
  • Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
  • Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
  • Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
  • Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
  • Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
  • Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
    
    

  For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
  
  Benefits (for U.S.-based Full-time Employees)
  
  

  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support to NYC or SF
  • Pet insurance
    
    

  Other Notices
  
  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  
  Ramp Applicant Privacy Notice

  Seniority level

  • Seniority level

    Mid-Senior level

  Employment type

  • Employment type

    Full-time

  Job function

  • Job function

    Information Technology

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