Wingtra

Technical Customer Support Intern, 4 months


PayCompetitive
LocationDenver/Colorado
Employment typeOther

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  • Job Description

      Req#: 3a0637d4-ec38-4a1f-9267-642155c13c48
      Employer Industry: Robotics and Aerial Data Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within a rapidly scaling organization
      - Work remotely from any location within the continental U.S.
      - Be part of a diverse and international team dedicated to making a positive impact
      - Engage in a feedback-driven culture that values open communication and collaboration
      - Contribute to innovative projects in various industries, including mining, construction, and environmental monitoring

      What to Expect (Job Responsibilities):
      - Assist in responding to customer support requests and troubleshooting technical issues using HubSpot
      - Support customers with photogrammetry, coordinate systems, GNSS, and post-processed kinematics
      - Help with technical onboarding and consulting for customers remotely
      - Contribute to writing technical documentation and manuals
      - Collaborate with engineers in Zurich to solve technical challenges

      What is Required (Qualifications):
      - Currently pursuing or recently completed a degree in engineering, GIS, robotics, or a related technical field
      - Strong problem-solving skills and interest in customer support and technology
      - Excellent organizational and communication skills
      - Ability to work in a fast-paced environment and collaborate with global teams
      - Willingness to travel occasionally

      How to Stand Out (Preferred Qualifications):
      - Experience with CRM or ticketing systems (e.g., HubSpot, Zendesk) is a plus
      - Interest in drones, robotics, surveying, or GIS is a plus

      #Robotics #CustomerSupport #RemoteWork #CareerGrowth #InnovativeTechnology

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      WingtraOne is an easy-to-use mapping drone that delivers consistent, high-quality survey data faster and at a lower cost than other surveying tools.