Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $80,000
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home options available
- Comprehensive benefits package including health, dental, and retirement plans
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Provide exceptional customer service to patients and healthcare providers
- Manage patient inquiries and resolve issues in a timely manner
- Process patient information and maintain accurate records
- Collaborate with healthcare teams to ensure seamless patient care
- Educate patients on services and resources available to them

What is Required (Qualifications):
- Minimum of 2 years of experience in a customer service role within the healthcare industry
- High School Diploma or equivalent required; Associate's degree preferred
- Strong communication and interpersonal skills
- Proficiency in using electronic health record (EHR) systems
- Ability to handle sensitive information with confidentiality

How to Stand Out (Preferred Qualifications):
- Experience with medical terminology and healthcare processes
- Bilingual capabilities in English and Spanish
- Familiarity with insurance verification and billing processes
- Previous experience in a call center environment
- Certification in healthcare customer service

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