Summary:

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Duties & Responsibilities:

Solutions engineers in VIAVI are expected to be experts in specified fields and technologies, working in a sales environment to support VIAVI products and business plans. We are looking for professionals with knowledge and experience in telecommunications test and measurement. The responsibilities include:

• Listening to understanding concerns and challenges of VIAVI customers - including service providers, network equipment manufacturers/integrators, data centres, government organizations and enterprises – issues faced with network quality, performance test, maintenance, construction, installation.
• Engage in detailed technical and applications discussions with customers to appropriately position solutions from VIAVI to help customers achieve their results.
• Work closely with sales teams and sales partners to drive product sales for the selected technologies or application areas.
• Contribute to business growth - identify and seed potential new opportunities, lead or be in a cross-functional team win sales and execute on growth plans. Support marketing programs to build awareness and advantages of VIAVI products and solutions.
• Work with product units collaboratively to provide feedback on customer application/feature needs, product gaps and/or improvements to improve VIAVI competitive position in the market, provide market and competitive feedback and work with business units to get what is needed to win.

We are currently looking for a suitable candidate to support our operations in India. The preferred work location is Gurgaon or Mumbai, but we can be flexible on office location for the right candidate. Wherever the location, the job will require travel within India and occasionally beyond.

If your experience and knowledge include some of these, then we’re looking for you:

• Understanding of communications and networking, especially fiber optics, ethernet, wireless.
• Knowing the issues faced by people installing, commissioning and maintaining telecom infrastructure including fiber optic links, transport systems.
• Experience with fiber testing and fiber optics test instruments and ethernet test would be a definite plus. Candidates with experience with RF, microwave testing and programming/test automation will be given higher preference.
• 3-4 years of experience in the fields and environments described above. We are open to making exceptions for outstanding candidates with less experience who show strong willingness to learn.
• Strong communications - ability to listen, present technological and product information, articulate complex ideas. Communicate value propositions. Good written and speaking style.
• Experience working in a sales environment – target oriented, good management of time and priorities, working with cross functional groups.
• Can work autonomously and work with a team. Self-learner.
• Experience with customer interactions in pre-sales, projects or and putting together commercial value propositions.
• Willing to travel domestically and internationally. Travel in normal times may be up to 40% of work days.

Pre-Requisites / Skills / Experience Requirements: