• Job Description

  Req#: 25-29120

  Location: Wenatchee, WA
  Pay Rate: $19.57/hour
  Schedule: Monday to Friday, 8:00 AM – 5:00 PM
  Duration: 6-month contract

  Are you highly organized, tech-savvy, and ready to support a leading supplier in managing high-performance document output systems? Join our team as an Off-Site Administrator (OSA) and play a key role in delivering exceptional service to our client!

  
  Position Overview:

  As the Off-Site Administrator, you'll be the go-to expert responsible for supporting our fleet of printers and multifunction devices at the client’s site in Wenatchee. You'll act as a bridge between our client, internal teams, and third-party vendors to ensure seamless service and maximum uptime. This is a full-time, on-site role with hands-on responsibilities and regular interaction with Client IT leadership.

  ️ What You’ll Do:

  • Monitor and manage the day-to-day operations of the document output fleet (printers & MFDs).

  • Ensure timely toner deliveries and service support using company tools and processes.

  • Collaborate with client IT leaders, our support team, and account managers during regular onsite meetings.

  • Handle general account management duties and assist with ongoing process improvements.

  • Track and coordinate equipment installations, moves, and removals.

  • Manage and maintain accurate inventory of supplies and key parts.

  • Monitor call center activity and support timely technician dispatching.

  • Configure devices for optimal performance, including firmware and network settings.

  • Generate and distribute regular performance reports and ensure compliance with service level agreements (SLAs).

  
  ✅ Requirements:

  • Strong communication and coordination skills.

  • Comfortable with technology tools, mobile devices, and workflow platforms.

  • Ability to manage multiple tasks and support service delivery efficiently.

  • Willingness to complete client-provided compliance training (8–20 hours), covering HIPAA, workplace ethics, code of conduct, and related policies.

  • Prior experience in a technical support, helpdesk, or administrative role is a plus.

  
  Why Join Us?

  • Be part of a collaborative, client-focused team.

  • Gain hands-on experience with cutting-edge fleet management tools.

  • Enjoy consistent weekday hours—no evenings or weekends.

  • Opportunity to work with industry leaders in

  
  Benefits: (employee contribution)
   Health insurance
   Health savings account
   Dental insurance
   Vision insurance
   Flexible spending accounts
   Life insurance
   Retirement plan
  
  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  
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• About the company

  neteffects is one of St. Louis' leading IT Staffing companies and IT Recruiting firms. Neteffects provides talent, business process, & technology solutions consulting in St. Louis, Missouri & beyond. Better Mondays Start Here!

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