Overview

Enatel is a world leading designer and manufacturer of power management, power conversion and energy storage technology. Our goal is to enable our customers to make the most effective use of their energy through smart, innovative, and reliable power solutions. We are based in Christchurch, New Zealand and have over 30 years of experience and pride ourselves on our diverse company culture, our staff with over 20 different cultural backgrounds, and our collective passion for excellence. Intelligent software combined with efficient hardware and decades of power electronics design experience has resulted in trusted, innovative, and effective solutions that address the needs of the industries we partner with. More than 95% of everything we design and manufacture on site is exported internationally, to over 75 countries globally. Enatel is an IDEAL Industries, Inc. company.

The Sales Engineer North America will be responsible for the technical strategy for the region, including the support of new product launches, facilitation and vetting of product feature requests, account and field level training, technical support and assisting with the establishment of local USA operations.

This is a newly created role based out of Sycamore, IL which will be critical to the growth of Enatel Motive Power sales and support operations with key customer Crown Equipment Corporation in the North American market.

Responsibilities

Primary Responsibilities:

• Extend Enatel product quality management into the field with collaborative customer relationships e.g., Crown
• Collaborate with cross-functional teams including sales, marketing, product management and engineering to create customized solutions that meet customer’s needs
• Manage Customer Value Analysis /Value Engineering opportunities and feedback to Enatel product management
• Participate in product development and feature application testing and validation in collaboration with customer and internal teams
• Manage the assessment, repair & reporting on any product returns (chargers and modules)
• Assist with in-region compliance requirements
• Understanding customer’s product user interface requirements
• Execute customer product training program in North America
• Provide Motive Power Field Support to Crown service technicians

Qualifications

Qualifications:

• Degree qualified engineer in either electronic, electrical or equivalent experience.

Skills and Abilities:

• Capabilities in multiple disciplines such as, but not limited to, the below are preferred:
  • Electromechanical capability
  • Working knowledge of communications technologies, wi-fi, IoT, Bluetooth, ethernet
  • Comprehension of device circuity and functionality
  • Systems thinking and logic
• Fault diagnostics and reasoning
• Technical report writing
• Strong interpersonal communications skills
• Self-motivated and directed with excellent priority setting competency
• Ability to function well in self-directed environment
• Ability and desire to interact effectively with a variety of personnel at all organisational levels
• Responsive and customer focused
• Ambitious, inquisitive, persistent and team oriented

IDEAL INDUSTRIES, INC. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. We are proud to be an equal opportunity employer and we know that it is our people that truly separate us from the competition. We offer competitive compensation and benefits including medical, dental and vision insurance, 401K and a Pension plan. To learn more about us, visit us at www.idealindustries.com

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