• Job Description

  Req#: 168659

  Job Details

  Level: Entry

  Job Location: MSHS CENTRAL OFFICE - CALDWELL, ID

  Position Type: Full Time

  Education Level: High School / GED

  Salary Range: $17.00 - $17.00 Hourly

  Travel Percentage: Negligible

  Job Shift: Day

  Job Category: Customer Service

  Description

  Status: Non-Exempt / Hourly Supervisor: Program Support Specialist

  Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

  • Answer telephone inquiries, greet walk-in visitors, provide information, refer inquired to the proper recipient, and take and forward telephone and electronic messages
  • Review and process payments from MSHS centers, forward payments to accounting
  • Prepare, receive, and route incoming/outgoing correspondence, mail and letters
  • Perform general office record preparation and maintenance duties including work processing, data processing and input, copying, faxing, filing and related duties
  • Track outstanding invoices from MSHS centers to prompt payment
  • Resolve conflict and/or discrepancies on invoices with vendors
  • Process bills, payment requests, and related financial documents
  • Ability to multitask, meet deadlines, and remain calm and professional under pressure
  • Maintain standards of confidentiality of CC Idaho clients and records
  • Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

  Qualifications / Benifits

  
  

  Qualifications

  Required

  • High School Diploma or GED
  • One or more years in a clerical environment
  • Current driver's license and proof of auto insurance
  • Proficient in Microsoft Office applications

  Preferred

  • Ability to read, speak, and write in both English/Spanish in a business setting
  • Three or more years in a clerical environment
  • One year of business or secretarial school
  • Three or more months related experience and/or training

  Required Physical Demands

  • Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms
  • Must be able to lift and/or move up to 50 pounds

  Work Environment

  • Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated

  BENEFITS:

  “CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

  For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/

  Health Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits

  Financial Well-Being

  • Basic Life Insurance with Accidental death & dismemberment
  • Supplemental Voluntary Life
  • Long- and Short-Term Disability
  • Flexible Spending Accounts (Medical & Dependent Care)
  • 401K
  • Voluntary Benefit Options
  • Accident Insurance
  • Critical Illness
  • Legal Ease
  • Norton Life Lock

  Work/Life Balance (Regular Full Time)

  • Generous Paid Time Off Policy (PTO)
    • First year of service – 20 days
    • After five years of service – 25 days
    • After ten years of service – 30 days
    • After twenty years of service – 35 days
    • After thirty years of service – 40 days
  • Twelve Paid Holidays
  • Employee Assistance Program (EAP)
    • 10 free sessions per each topic/situation
    • Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

  Educational leave

  • Up to 5 hours per week to utilize towards education, upon approval and eligibility

• About the company

  The Community Council of Idaho, Inc. offers head start, health care, employment training, and affordable housing to migrant farmworkers and low-income people.

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