• Job Description

  Req#: JR0014122

  Great that you're thinking about a career with BSI!

  Role: Technical Reviewer

  Location : Milton Keynes

  About the role:

  Our Compliance and Risk Team has an opening for a Technical Reviewer to join on a full time, permanent basis, working from our offices in Milton Keynes, on a hybrid working model, meaning you will have the flexibility to work from home.

  A Technical Reviewer's role is to review technical documents in support of certification recommendations from our client managers, ensuring that these meet our accreditation requirements and to make technical decisions on certificate issue (for example, ISO 9001 certification).

  Your role will include the identification and resolution of technical queries and to ensure that these are investigated and resolved with the relevant stakeholder internally, be it our audit team, our sales team or elsewhere. Your stakeholders are all internal - this isn't a client facing role.

  You will work as part of a team primarily covering the UK&I with some technical support provided globally.

  Training and support will be provided to ensure that you are able to meet technical review targets both individually and as a team.

  Responsibilities:

  • Ensure the review process is accurately and effectively executed in line with defined procedures enabling delivery of client certificates promptly.
  • Remain informed of certification, accreditation and regulatory requirements.
  • Provide a first-class service to both internal and external customers ensuring customer satisfaction is the highest of priorities.
  • Ensuring that the business complies with the processes for maintaining robust certification decisions in line with accreditation requirements.
  • Effective specialist advice is delivered on a timely basis.
  • Timely certificate issue
  • Accurate reporting
  • Maintaining the high profile of the department by effectively using the Customer First principles

  To be successful in the role, you will have:

  • Understanding of Management Systems such as ISO 9001 is essential – Lead Auditor experience would be desirable.

  • Whilst this is a technical role, you don't need to come to us with technical knowledge.
  • Experience of understanding technical documents is essential - you might have studied or worked in law, or engineering and have gotten exposure that way.
  • The environment, whilst very process driven is also fast paced and often changing, so you need to be a great time manager, able to quickly adapt to changing priorities.
  • Strong attention to detail - if you're not detail orientated, you won't enjoy or excel in this position. You'll also need to be comfortable pushing back and asking difficult questions.
  • People & Collaboration skills - It's not always easy to challenge someone, especially if they are more experienced than you, but this role requires just that - this team acts as the gatekeepers of our accreditation requirements, and it's vital that we as a company are thorough to ensure accuracy when issuing certificates.

  BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

  Do you believe the world deserves excellence?

  We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

  Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

  Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

  If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

  D&I Policy

  BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

  If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

  #LI – JD1

  Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

  BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

• About the company

  BSI is your business improvement partner. We have shaped best practice for over 100 years, helping organizations around the world embed excellence, build competence and capability for sustainable growth.

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