This job is now closed
Job Description
- Req#: 73235
Employer Industry: Software Technology
Why Consider this Job Opportunity:
- Competitive salary range up to $70,000.00 per year
- Opportunity for career growth and advancement within the organization
- Remote work flexibility, allowing you to work from anywhere in the US
- Supportive and collaborative team environment
- Chance to build strong, trustful relationships with customers
- Excellent customer service ability resulting in long-standing relationships with clients
What to Expect (Job Responsibilities):
- Facilitate communication between One Inc Support and customers regarding open cases
- Troubleshoot technical problems and provide support for One Inc. products
- Create, update, and close CRM tickets as appropriate
- Escalate complex calls to Tier II Technical Support Engineer or Manager
- Articulate technical issues, solutions, and activities to colleagues and clients
What is Required (Qualifications):
- Excellent attention to detail, investigative skills, and analytical skills
- Solid time-management skills
- Strong interpersonal skills and adaptability in a changing environment
- Excellent verbal and written communication skills
- Demonstrated ability to prioritize and multitask in a deadline-driven environment
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in technical support or customer service
#SoftwareTechnology #RemoteWork #CareerGrowth #CustomerService #AnalyticalSkills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Digital Payments Platform Built for Insurance. One Inc offers a single platform to handle insurance digital payments processing for premiums and claims payments, that is designed to integrate with modern and legacy core systems.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.