Government of Canada - Central
technical support analyst - systems
This job is now closed
Job Description
- Req#: 41993731
- College/CEGEP
- Relocation costs not covered by employer
- Willing to relocate
- Consulting firm
- Private company, corporation or industry
- Private sector
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Troubleshoot and resolve technical problems
- Word processing software
- Business diagram software
- MS Office
- MS Windows
- Technical manuals
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
About the company
Overview
Languages
English
Education
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Technical or specialized editing
Additional information
Work conditions and physical capabilities
Personal suitability
Notice
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