Concentrix - CA
Technical Support / Customer Service Representative-Remote (Night Shift)
This job is now closed
Job Description
- Req#: R1494842
Employer Industry: Customer Service/Technical Support
Why Consider this Job Opportunity:
- Lucrative employee referral bonus opportunities
- Paid training and performance-based incentives
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career growth and personal development
- Supportive and inclusive company culture
- Work remotely from the comfort of your own home
What to Expect (Job Responsibilities):
- Provide inbound customer support using call flow guides
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Offer additional products and services to customers
- Deliver expert customer experiences with a focus on problem-solving
What is Required (Qualifications):
- Strong focus on building customer relationships
- 1+ year of customer service experience
- Ability to work an evening or overnight schedule
- Technical support experience preferred
- High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- High-speed internet and a smartphone
- Desktop or laptop for PC and internet testing
#RemoteWork #CustomerService #TechnicalSupport #CareerGrowth #InclusiveCulture
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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