• Job Description

  Req#: R4773
  Employer Industry: Automation Technology
  
  Why consider this job opportunity:
  - Salary up to $97,900
  - Comprehensive benefits package including medical, dental, vision, and 401K
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment
  - Chance to work with cutting-edge A.I.-powered technology
  - Ability to work remotely with some travel required
  
  What to Expect (Job Responsibilities):
  - Evaluate documented resolutions and analyze trends to prevent future problems
  - Field incoming help requests from end users through various channels such as email and chat
  - Apply diagnostic utilities and perform hands-on fixes at the desktop level
  - Develop help sheets and knowledge base articles for end users
  - Perform ongoing maintenance activities and provide on-call support coverage
  
  What is Required (Qualifications):
  - Bachelor's degree in Computer Science or related discipline, or equivalent work experience
  - Exceptional customer service orientation for both internal and external customers
  - Experience supporting systems remotely using tools like Remote Desktop and SSH
  - Proficiency with TCP/IP networks and troubleshooting techniques
  - Strong documentation skills and proven analytical problem-solving abilities
  
  How to Stand Out (Preferred Qualifications):
  - Previous controls design experience creating GUIs and HMIs
  - Experience with ISC DHCP, BIND, and server configuration
  - Knowledge of motion control and programming/debugging of servos and VFDs
  - Familiarity with additional programming languages or PLC environments
  - Experience with scripting languages and data log analysis
  
  #AutomationTechnology #TechnicalSupport #CareerOpportunity #RemoteWork #InnovativeSolutions
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  With over 15 years of experience, Symbotic provides proven, cutting edge robotics and automation technology to increase the supply chain efficiency for the largest retailers and wholesalers in North America, ultimately delivering better and faster serv...

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