• Job Description

  Req#: REF159P
  Industry: Video Interviewing and Hiring Solutions
  
  Why consider this job opportunity:
  - Competitive pay and benefits package, including flexible paid time off, medical, dental, vision, and 401K match
  - Opportunities for career advancement and professional growth within HireVue
  - Chance to work with a leading company in the video interviewing and hiring solutions industry
  - Engage with customers and provide valuable insights for process improvement
  - Collaborate with Customer Success Directors to solve client-specific challenges
  
  What to Expect (Job Responsibilities):
  - Serve as a subject matter expert for the HireVue Hiring Assistant product
  - Work closely with Customer Success Directors and customers to address support requests and challenges
  - Provide technical support and troubleshooting for clients using HireVue Hiring Assistant and related products
  - Contribute to the success of customers by delivering prepared and efficient engagements
  - Identify opportunities for systemic changes and process improvement
  
  What is Required (Qualifications):
  - Preferred experience in tier 2 technical support
  - Excellent interpersonal and communication skills, both written and verbal
  - Proficiency in technology and navigating multiple systems, such as Excel, Google Sheets, Django, JSON, Splunk, Snowflake, and Zendesk
  - Strong problem-solving skills and resourcefulness
  - Effective collaboration skills for identifying solutions
  - Critical thinking ability to understand end-to-end processes and data flows
  - Passion for customer partnership and collaboration
  
  How to Stand Out (Preferred Qualifications):
  - None mentioned in the original job description
  
  #VideoInterviewing #HiringSolutions #TechnicalSupport #CustomerSuccess #CareerGrowth
  
  We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  
  Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

• About the company

  Video interviewing, assessments, and hiring made simple. Speed up your recruitment process while keeping your unique values and needs with HireVue

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