Government of Canada - Western

technical support supervisor


Pay35.50 / hour
LocationCalgary/Alberta
Employment typeFull-Time

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  • Job Description

      Req#: 43782374

      Overview

      Languages

      English

      Education

      • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

      Experience

      1 year to less than 2 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Responsibilities

      Tasks

      • Give access to computer networks
      • Report on the performance of computer systems and networks
      • Respond to users experiencing difficulties with computer
      • Consult user guides, technical manuals and other documents to research and implement solutions
      • Provide advice and training to users in response to identified difficulties
      • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
      • Supervise other technical support workers in this group
      • Provide business systems, network and Internet support to users in response to identified difficulties

      Supervision

      • 5-10 people
  • About the company