STULZ USA
HVAC Technical Support Technician II
Pay$23.50 - $27.50 / hour
LocationRemote
Employment typeFull-Time
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Job Description
- Req#: 3109
Employer Industry: HVAC/R Services
Why consider this job opportunity:
- Hourly rate up to $27.50
- Opportunity for career advancement and growth within the organization
- Supportive and professional work environment
- Chance to make a positive impact through technical support and customer service
- Work closely with engineering and quality assurance teams for continuous improvement
What to Expect (Job Responsibilities):
- Provide technical support for all product lines offered by the employer
- Serve as the initial point of contact for customer technical support requests
- Document all activities in established databases and applicable forms
- Perform research for service tickets to ensure accurate resolutions are provided
- Support training and field service activities as required
What is Required (Qualifications):
- High School Diploma or GED and 1-2 years of trade school in HVAC/R or related areas
- 3 or more years of experience as a service technician in the HVAC/R industry
- Type II EPA certification for the handling and reclamation of refrigerants
- Good oral and written communication skills
- Proficient in Microsoft Office Software
How to Stand Out (Preferred Qualifications):
- Bilingual skills (Spanish, German, French, or Italian) are a plus
- Familiarity with BMS Controls (BACnet & Modbus RTU)
- Ability to read and understand electrical schematics, wiring diagrams, controls diagrams, and piping diagrams
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
STULZ designs, manufacturers, tests, and supports environmental control solutions for mission critical applications. Climate. Customized.