STULZ USA

HVAC Technical Support Technician II


Pay$23.50 - $27.50 / hour
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 3109
      Employer Industry: HVAC/R Services

      Why consider this job opportunity:
      - Hourly rate up to $27.50
      - Opportunity for career advancement and growth within the organization
      - Supportive and professional work environment
      - Chance to make a positive impact through technical support and customer service
      - Work closely with engineering and quality assurance teams for continuous improvement

      What to Expect (Job Responsibilities):
      - Provide technical support for all product lines offered by the employer
      - Serve as the initial point of contact for customer technical support requests
      - Document all activities in established databases and applicable forms
      - Perform research for service tickets to ensure accurate resolutions are provided
      - Support training and field service activities as required

      What is Required (Qualifications):
      - High School Diploma or GED and 1-2 years of trade school in HVAC/R or related areas
      - 3 or more years of experience as a service technician in the HVAC/R industry
      - Type II EPA certification for the handling and reclamation of refrigerants
      - Good oral and written communication skills
      - Proficient in Microsoft Office Software

      How to Stand Out (Preferred Qualifications):
      - Bilingual skills (Spanish, German, French, or Italian) are a plus
      - Familiarity with BMS Controls (BACnet & Modbus RTU)
      - Ability to read and understand electrical schematics, wiring diagrams, controls diagrams, and piping diagrams

      #HVACServices #TechnicalSupport #CareerOpportunity #CompetitivePay #CustomerService

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      STULZ designs, manufacturers, tests, and supports environmental control solutions for mission critical applications. Climate. Customized.