United Software Group Inc. - US South
Technical Support/IT Specialist/desktop support
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Job Description
- Req#: JPC - 10181423
Hello,
Hope you are doing well !!
Please have a look on the following role and let me know if you are interested :
Technical Support/IT Specialist/desktop support (Onsite)
Location: Multiple locations (Lynn, MA/ Bohemia, NY 11716/ Evendale, OH/Terre Haute, IN/Norwich, NY/Pompano Beach, FL)
JOB DESCRIPTION:
Provide break/fix support for desktops, laptops, and peripherals
- Re-image devices and reinstall/configure applications as needed
- Troubleshoot Windows OS, hardware, and enterprise applications
- Coordinate with third-party vendors for escalations and hardware replacements
- Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)
Requirements:
- 2-5 years of experience in L1/L2 IT support
- Strong troubleshooting skills for hardware, software, and OS issues
- Experience in an enterprise IT environmentHello Shariff,
Hope you are doing well !!
Please have a look on the following role and let me know if you are interested :
Technical Support/IT Specialist/desktop support
Location: Multiple locations (Lynn, MA/ Bohemia, NY 11716/ Evendale, OH/Terre Haute, IN/Norwich, NY/Pompano Beach, FL)
JOB DESCRIPTION:
Provide break/fix support for desktops, laptops, and peripherals
- Re-image devices and reinstall/configure applications as needed
- Troubleshoot Windows OS, hardware, and enterprise applications
- Coordinate with third-party vendors for escalations and hardware replacements
- Document issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)
Requirements:
- 2-5 years of experience in L1/L2 IT support
- Strong troubleshooting skills for hardware, software, and OS issues
- Experience in an enterprise IT environmentWith Regards,
Alok Kumar Sharma
Phone: Direct : (614) 588-8524
Email: alok.ks@usgrpinc.com
USG Inc.
HQ: 6000 Venture Dr,
Ste C-D, Dublin, Ohio 43017
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About the company
United Software Group, Inc. (USG) is a Global Information Technology Consulting Company established in the year 2002 with its Headquarters in Columbus-Ohio, USA. USG is operating a business in 6 countries USA, Mexico, Canada, UK, Ireland and India. USG is a Minority Owned Enterprise (MBE) offering IT consulting, Talent Management and Staff Augmentation Solutions to its Clients. USG is recognized by INC5000 as Americas Fastest-Growing Private Companies and is honored with A+ rating by BBB as a mark of a trustworthy customer-oriented organization. USG’s services are based on requirements specified by operational business users from different industries such as Banking & Financial, Consumer Good and Distribution, Telecommunication, Insurance, Engineering, Healthcare, Life Sciences, Retail, Manufacturing and Automotive.