A little bit about us
We are Nestlé Nespresso Canada and we are proud to be one of Nestlé's fastest growing business units. Our team of passionate entrepreneurs have made Nespresso the benchmark for coffee capsules and one of the most recognized brands in the world. We owe our growth to our commitment to research and development in order to always stay one step ahead and to serve as a benchmark in the coffee capsule sector. We are also proud to be able to offer premium quality coffees that consumers can savour in the comfort of their own home or away from home, in restaurants, hotels, offices or in luxury retailers. We stand for quality through our careful and thoughtful approach, from the way we source our ingredients, to how we manufacture our products and market our high-quality coffees. Nespresso is headquartered in Lausanne, Switzerland, but is present in more than 60 countries and has more than 12,000 employees worldwide. To learn more, visit www.nespresso.com.

Position Snapshot
Business areas: Nespresso
Job title: Technical & Quality Management Intern
Location: Montreal, QC

Hybrid

Position Summary
We are looking for a Technical & Quality Management Intern based at our Montreal location for the months of May to August 2024. This role will be responsible for supporting the daily reporting and managing tasks of the B2C and B2B aftersales and QSSH (quality, safety, security, and health) departments.

A day in the life of B2C / B2B Technical Intern
As Technical Intern you will be working on strategizing B2C and B2B aftersales ideas, as well as creating and maintaining KPI reports. You will be involved in measuring and monitoring internal and external KPI’s of the aftersales and QSSH departments.

You will also:

• Measure, analyse and report TQM KPI’s.
• Brainstorm strategies of continuous improvement.
• Play a key role in working cross-functionally with a whole host of stakeholders internally and externally to Nestlé ensuring the successful implementation of our aftersales or quality and safety related projects

What will make you successful?
As the successful candidate, you will be the champion and representative of the aftersales technical and QSSH departments throughout the organization and our B2B and B2C services partners so you will need to be passionate, tenacious, results-oriented and enjoy working in a highly energetic and exciting environment. You will already have great project management and analytical skills coupled with your highly organised, conscientious approach. Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. You will also:

• Currently enrolled in 2nd, 3rd or 4th year undergraduate program with an emphasis in Engineering or Business
• Strong computer proficiency (PowerPoint, Word, Excel).
• Bilingual (French & English) is required
• Fast learner, and must be comfortable working within a dynamic, challenging environment.
• Be capable of adapting to a fast-paced environment.
• Have the ability to build great relationships with internal and external stakeholders from various backgrounds and work collaboratively on multiple projects.
• Be able to showcase excellent communication and project management skills.
• Be passionate to build and grow brands, with ‘can-do’ attitude and a willingness to challenge the status quo.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Technical & Quality Management career you’ve always wanted.

What you need to know
What can we offer in return? Excellent training and development programs as well as opportunities to grow within the company. You will also receive developmental feedback throughout your work-term to ensure that you are learning and understanding the importance of Marketing within the world’s largest food company. You will also build your business acumen and leadership capabilities and support your development and long-term success.

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require.