• Job Description

  Req#: REQ_24_15889

  At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

  Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

  Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after 30 days of employment
  • Employee stock purchase plan
  • Tuition reimbursement
  • Development opportunities to grow your career with a global company

  The Technology Product Owner role operates as a business liaison between Owens & Minor sales teams, internal customers, and IT department, identifying and delivering functionality that Operates as a business liaison between the Owens & Minor Services Sales Team, O&M Customers and IT department, identifying and delivering functionality that enables the business strategy of the Services team. Represents the Services and Services Sales team on technology projects and releases that enhance performance and improve capabilities in support of business goals. Collaborates with stakeholders and development teams and other functional areas to ensure appropriate integration, prioritization, and alignment across all impacted areas for new capabilities, features and enhancements . Creates and maintains a Product Backlog for the development team to ensure the highest priority business requests are clearly defined and delivered in a predictable manner.

  Core Responsibilities

  • Works across organizations and across customers to identify technology capabilities, features and enhancement opportunities for the services team.
  • Creates Agile artifacts (Epics, Features and developer ready user stories) according to the Product Development Process in order to capture the needs of the customer for the development team.
  • Assists the Product Manager with the creation and updates to the Services Technology roadmaps.
  • Provides regular reporting and communications to Services leadership team and stakeholders regarding status of technology initiatives and progress on the roadmap.
  • Collaborates with Services stakeholders to identify and understand business problems to be addressed through technology enhancements.
  • Defines and develops user stories and acceptance criteria for the features needed with internal resource team.
  • Identifies and documents business needs by working closely with stakeholders. Documents new features from the perspective of the users.
  • Provides support around the roll-out and adoption of enhancements. Manages “Train the Trainer” sessions to educate internal customers facing teams on the new features. Partners with Training and Communications to prepare for new releases to ensure teammates are prepared and others are aware of changes to functionality.
  • Develops strong knowledge of Services products to understand how to build impactful features to support our overall vision and strategy.
  • Serves as technology needs point of contact for business, maintaining a strong and collaborative relationship with all stakeholders.
  • Develops a deep knowledge of supported business areas and technology to ensure that business needs are understood and technical implications can be conveyed in a manner that business users can understand and technical team can use during development.
  • Drives development of new capabilities, features, releases & enhancements from the business side in partnership with IT. Responsible for understanding both the technical and business side of technology enhancement releases. Facilitates the resolution of open design decisions for Services functionality releases.
  • Coordinates, schedules, and facilitates requirements building and user story working sessions for Services releases and enhancements. Collaborates & partners with other product owners as needed.
  • Reviews and refines user stories and requirements for accuracy and alignment with business subject matter expert input. Facilitates sign off of user stories by stakeholders.
  • Maintain and prioritize backlog for the Services team.

  Qualifying Experience

  • Bachelor’s degree required; focus in Information Systems, Technical Project Management, or Business
  • 5 or more year of product owner experience for a software development team
  • 7 or more years of process improvement and/or project management experience, preferably with a technology emphasis
  • Or any combination of education and experience to meet the above requirements
  • Extensive experience working with Agile delivery teams, SaaS platforms, Shared Services, Change Management, Continuous Improvement, and Process Optimization
  • Expertise with Agile work tracking tools (Azure DevOps, Jira, VersionOne)MS Excel and Access
  • Ability to build and maintain effective working relationship across department

  If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

  Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

• About the company

  Owens & Minor, Inc. is a global healthcare logistics company.

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