• Job Description

  Req#: R-2023-37531

  Department:

  Technology

  Our Company Promise

  
  We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

  Job Description:

  The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technology Project Manager invests in the future of Southwest’s People by supporting the Paperless Turn by delivering a new software product, AvioBook . This application is for our Frontline Employees and will help save time and generate revenue by digitizing required plans and information prior to and during an Aircraft Turn. The Technology Project Manager is a detail-oriented Leader with strong communication and interpersonal skills who enjoys working in a fast-paced, collaborative environment to help reduce paper-based disrupt ions and assist with b etter management and recovery of IROP situations.

  Additional details:

  • This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.

  • U.S. citizenship or current authorization to work in the U.S. is required , and no current or future work authorization sponsorship available.

  Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

  • Job Summary

    • Responsible for all aspects of project management for medium to high complexity projects over the entire life of the initiative and understands the business objectives and scope, and will guide a Team to deliver expected results for projects. Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk. Responsible for a single high complexity project or several smaller/lower complexity initiatives at one time. Provide support and guidance for both business and technology initiated projects and requires solid knowledge of technology processes and implementation procedures.

  • Responsibilities

    • Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices

    • Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions

    • Drive testing and acceptance of project results

    • Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion

    • Lead and facilitate project meetings and presentations to Leadership

    • Establish and execute a project communication plan to maintain project alignment

    • Drive Teams and Customers toward decisions

    • Establish cross functional alliances within and outside of the Technology Department to drive results

    • Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups

    • Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking

    • May perform other job duties as directed by Employees' Leaders

  • Knowledge, Skills and Abilities

    • Advanced knowledge of project processes, problem management tools and procedures

    • Knowledge of Agile development practices and ceremonies

    • Proficient knowledge of application impact on operational and business functions

    • Skilled in strong Customer Service and Team orientation

    • Ability to build relationships and influences without authority

    • Skilled in active listening, presenting, and facilitating team and stakeholder meetings

    • Ability to effectively communicate information and ideas using all forms of communication

    • Ability to maintain composure under pressure and accurately assess problem situations

    • Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date

    • Skilled in Leadership to direct performance of outside Contractors and maintain positive relationships with internal Customers

  • Education

    • Required: High School Diploma or GED

  • Experience

    • Required: Advanced-level experience, seasoned and specialized knowledge in project management

    • Preferred: Experience working as an Epic Owner or equivalent project management experienc

    • Preferred: Experience with Jira Align and Jira

  • Licensing/Certification

    • N/A

  • Physical Abilities

    • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

    • Ability to communicate and interact with others in the English language to meet the demands of the job

    • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

  • Other Qualifications

    • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

    • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

    • Must be at least 18 years of age

    • Must be able to comply with Company attendance standards as described in established guidelines

  • Pay & Benefits

    • Competitive market salary from $107,650 per year to $119,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

    • Benefits you’ll love:

    • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

    • Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck **

    • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***

    • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

    * Pay amount does not guarantee employment for any particular period of time .

    **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

    *** ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

  Southwest Airlines is an Equal Opportunity Employer.
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• About the company

  Southwest Airlines Co., typically referred to as Southwest, is one of the major airlines of the United States and the world's largest low-cost carrier.

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