Job Title- Business Management Analyst – Senior Analyst

Location- Pune, India

Role Description

Technology Infrastructure organisation, covering both operations and change activity as well as the management of large scale outsourcing contracts. The role would be part of Business Management Team supporting Technology Infrastructure. EMEA Ordering is the central ordering desk within Technology Infrastructure for the IT Infrastructure of Deutsche Bank AG. All IT related ordering requests are processed, ordered and documented in various databases and procurement tools in the DB system .This includes but is not limited to hardware and software (Data Center Infrastructure), maintenance contracts, external resources ordering as well as other software (e.g. user) ordering group-wide and resource management process for internals. This is done with consideration of Global Policies and local agreements between the various involved parties. All request and orders are agile in nature.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• All aspects of onboarding / off boarding including Workday, Purchase Requests / Purchase Order creation, account set ups and onboarding individuals;
• Checking of completeness and compliance of incoming order request with all requirements of the different departments and stakeholders per order type
• Ensuring the ordering of hardware and software, maintenance, external resources in time in accordance with all requirements. Establish and ensure adherence to global guidelines, governance standards, tools, processes, and controls
• Assist with the co-ordination of all resource renewals as necessary, including Purchase Request / Purchase Order creation;
• Initiation of vendor creation by collating the required material and communicating with the vendor and the vendor onboarding team
• Assist with the head count analysis for the organisation on a monthly basis, using centrally produced HR data for confirmation on headcount
• Update and reconcile data within the headcount tracker on a weekly basis to ensure accuracy of information held;
• Gain an understanding of the end to end process for Vendor Management, ensuring that the organisation is aligned in all respects of the policies and procedures for external hires;
• Undertake Purchase Order reconciliations, arranging for closures of any as required, and the chasing of invoice submissions / approvals where required;
• Liaise with all staff in the organisation when required to ensure completion of all mandatory training requirements;
• Assist with maintaining the eBCM requirements for the organisation by ensuring the SendNow application data is in line with the headcount tracker on an ongoing basis;
• Assist with ensuring that all staff are appropriately added to dbClarity for the booking of time sheets, and the reconciliation of time sheets on a weekly / monthly basis to ensure the organisation recovers all costs through appropriate client allocations;
• Actively participating in periodic calls with internal stakeholders to share ideas / provide feedback for the overall process improvements
• Ensure that all process documentation under the function is maintained and updated when necessary;
• Regularly reassess processes to identify improvements / efficiency gains that can be made without impacting them;
• Establish and maintain relationships with both external and internal clients including senior management and team leads within the organisation.
• Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
• Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture
• Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment

Your skills and experience

• Graduate with 3 to 4 years of experience in a leading technology / Banking, Financial Service organisation.
• Masters / Bachelor’s degree in IT / Finance with experience in Project Management, MIS; Reporting etc.
• An advanced working knowledge of the MS Suite, and more specifically with the use of Excel, PowerPoint and SharePoint. Knowledge of Clarity Tool is preferable
• Strong written and verbal communication skills
• Problem-solving attitude with capable of identifying and structuring issues, run accurate analysis and synthesize recommendations
• The ability to assimilate information quickly, be action orientated and be able to operate within a fast moving and rapidly changing program;
• Strong interpersonal skills with ability to work as part of a multi-disciplined team in multiple geographic locations in a strong matrix organization;
• The ability to work under own initiative, with the ability to undertake new tasks as business needs dictate;
• The ability to handle confidential information professionally;
• Strong organisational skills, with attention to detail;
• The ability to work to tight deadlines, demonstrating the ability to cope under pressure, whilst maintaining attention to detail.

Education/Certification:

• Educated to bachelor’s degree level or above (or overseas equivalent)

Candidate will be:

• Self-driven, ability to work independently and as part of a team.
• Logical, articulate and able to work directly with technical and non-technical stakeholders
• Experienced in large enterprise business management roles
• Organized and driven to continuously improve processes
• Responsive, diligent, methodical and able to analyse detailed data sets

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.