LanceSoft
Technology Service Desk
This job is now closed
Job Description
- Req#: 25-279231
- Senior Help Desk/Onsite Support Analyst provides support to all IT-related activities and initiatives, including guidance, assistance, coordination and follow-up on IT problems and ensures resolution. Provides guidance, assistance, coordination and follow-up on problems and ensures resolution.
- Provides support to a specific group of customers on applications, infrastructure and technology related activities for small projects. Works with application developers and operations to support production applications and customer-specific operations. Trains customers on new products, applications and platforms.
- Contributes to the achievement of team objectives.
- Experience in technical and customer-support required, experience in the securities or financial services industry is a plus.
- Hardware update experience
- Asset tagging and inventory experience
- Attention to detail
- Data entry
Duration: 1 month
Onsite all 5 days
Work Schedule Thursday-Monday / 4:00pm-12:00am EST (Can work earlier shift on Sat & Sun)
Job Description.Required Skills/ Experience
About the company
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.
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