Teleperformance
Technology Technical Support Representative-Work at Home
This job is now closed
Job Description
- Req#: 50910
Employer Industry: Digital Business Services
Why Consider this Job Opportunity:
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k, and more)
- Paid Time Off
- Employee wellness and engagement programs
- Opportunity for career growth and advancement within the organization
What to Expect (Job Responsibilities):
- Provide front line, first level, technical assistance for consumers
- Resolve technical problems in a fast-paced, customer-facing environment
- Troubleshoot and resolve issues related to high-speed internet services and devices
- Demonstrate advanced product knowledge to solve customer issues
- Open and manage trouble ticket system for user issues and network problems
What is Required (Qualifications):
- Must be over 18 years of age
- High School Diploma or equivalent
- Comfort with desktop computer systems
- Proven oral and written communication skills
- Demonstrated problem-solving skills
How to Stand Out (Preferred Qualifications):
- Familiarity with personal computers, operating systems, software, and computer terminology
#DigitalBusinessServices #TechnicalSupport #CareerGrowth #EmployeeBenefits #Innovation
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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