• Job Description

  Req#: 243685
  
  
  
  
  
  
  
  Employment Type: Permanent Full Time
  Position Classification: Telephonist Level 2
  Remuneration: $63,317.95 - $65,895.05 per annum
  Hours Per Week: 38
  Requisition ID: REQ467544
  Location: Westmead Hospital
  Where you'll be working
  Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.
  
  What you'll be doing
  The operation of the Switchboard, Paging System, and Information Desk providing a 24 hour service.
  Benefits of working for Western Sydney Local Health District:
  • Paid Allocated Day Off (ADO) every month, in addition to your annual leave (For full time staff)
  • Salary Packaging - lowers your taxable income and increases your take-home pay. (Applicable for eligible employees) http://wslhdintranet.wsahs.nsw.gov.au/salary-packaging-with-smartsalary
  • Meal entertainment lowers your taxable income and increases your take-home pay. (Applicable for eligible employees) http://wslhdintranet.wsahs.nsw.gov.au/salary-packaging-with-smartsalary
  • Employee Assistance Program (EAP) professional counselling and coaching service that offers confidential, short-term support for work-related and personal issues, which you and your immediate family can access
  • Managers Support - Employee Assistance Program (EAP) professional consultative service for all managers, HR or senior staff that is confidential and unlimited for people management support
  • Fitness Passport - permanent employees and their immediate family members can sign-up for this affordable membership which allows access to an extensive range of gyms, pools and fitness services from multiple providers across NSW
  • Generous leave conditions in accordance with NSW Health (State) awards
  • Recognition of prior relevant service may be considered toward commencing salary
  • Leave may be transferrable from other public sector agencies in accordance with leave mobility provisions
  People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
  Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.
  Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
  Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
  
  
  
  Selection Criteria:
  1. Ability to make decisions quickly and precisely particularly when executing Emergency or Disaster Procedures
  2. Must have good communication and interpersonal skills
  3. Clear & concise telephone voice
  4. Excellent professional customer service skills
  5. Be able to follow procedures efficiently and precisely
  6. Demonstrated experience with a computerised, Windows based switchboard, databases & applications
  7. Clear administrative skills, ability to type a minimum of 35 words per minute
  8. A demonstrated past record of being able to work unsupervised
  
  
  
  Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
  For role related queries or questions contact Frances Sciberras on Frances.Sciberras@health.nsw.gov.au or on 02 8890 6096 / Sherrie Brackenridge on sherrie.brackenridge@health.nsw.gov.au or on 02 8890 7300
  
  Applications Close: 20th March 2024
  
  
  
  
  
  
  
  
  

• About the company

  The New South Wales Ministry of Health, branded NSW Health, is a ministerial department of the New South Wales Government.

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