• Job Description

  Req#: B0230-CAS-01?language=en&page=33&sort=publicationDateDesc

  Job summary

  BARDOC are recruiting Telephone Triage Clinicians to provide a comprehensive triage service, for patients requiring the out of hours services,in particular working for the clinical Assessment service providing appropriate information, advice or referrals, as per the agreed protocols.

  We welcome applications from Nurses, Pharmacists and Paramedics with 3 years post registration experience.

  Hours for this role are flexible and are available Tuesdays, Fridays and Saturdays.

  Shifts will be a minimum of four hours.

  Pay Rates:

  Nurses, Pharmacists and Paramedics: £23.23 - £28.51 per hour

  Clinical Practitioners [Prescriber]: £25.68 - £41.03 per hour

  [Depending on shift worked]

  Main duties of the job

  Your role as a Telephone Triage Clinician will be to carry out a range of tasks. This is a fast paced role in which you will use your clinical assessment skills to advise patients.

  About us

  BARDOC is a leading organisation with a reputation for innovation, delivering futuristic design across multiple GP Practices throughout Greater Manchester. Being a Community Benefits Society, it works in partnership with Patients and a range of other Service Providers, to deliver high quality Patient focused care to the heart of its local communities. Our Head Office is located at Moorgate PCC, based in Bury, where we operate a diverse range of 24/7 Healthcare Services across the North East Sector of Greater Manchester covering a wide geographical location encompassing Bolton, Heywood, Middleton, Rochdale, Bury and North Manchester.

  Details

  Date posted

  11 July 2025

  Pay scheme

  Other

  Salary

  £23.23 to £41.03 an hour + NHS Pension

  Contract

  Permanent

  Working pattern

  Flexible working

  Reference number

  B0230-CAS-01

  Job locations

  Moorgate Primary Care Centre

  22 Derby Way

  Bury, Manchester

  BL9 0NJ

  
  

  Job description

  Job responsibilities

  Triage patients via telephone, evaluate and prioritise patient symptoms and provide home care advice. Signpost patients to appropriate services and give reassurance in line with the Government Standards for Better Health, up to date NICE Guidelines, Organisation Policies and Professional Body Codes of Conduct.

  Ensuring that triage is a continuous process and all categories are checked on a regular basis, to ensure that the priority remains correct.

  To refer to professional texts and training references online and through the Adastra system, when implementing triage.

  To maintain clear, concise and accurate documentation within the systems provided.

  Please see attached Job Description for further information.

  Job description

  Job responsibilities

  Triage patients via telephone, evaluate and prioritise patient symptoms and provide home care advice. Signpost patients to appropriate services and give reassurance in line with the Government Standards for Better Health, up to date NICE Guidelines, Organisation Policies and Professional Body Codes of Conduct.

  Ensuring that triage is a continuous process and all categories are checked on a regular basis, to ensure that the priority remains correct.

  To refer to professional texts and training references online and through the Adastra system, when implementing triage.

  To maintain clear, concise and accurate documentation within the systems provided.

  Please see attached Job Description for further information.

  Person Specification

  Experience

  Essential

  • 3 years post registration experience
  • experience of working in a widely diverse patient catchment area
  • Experience of Primary Care/A&E/ Unscheduled care.

  Desirable

  • Telephone Triage Experience

  Knowledge and Skills

  Essential

  • Knowledge of the NMC / HCPC / GPhC Code of Conduct
  • Knowledge of the services provided in primary care
  • Understanding of confidentiality regulations and protocols
  • Understanding of Health and Safety regulations
  • Good communication and interpersonal skills
  • Strong commitment to excellent service provision
  • Enthusiasm and self motivation
  • Flexible approach to working hours

  Desirable

  • Clinical decision making skills
  • Ability to adapt to change within the working situation

  Qualifications

  Essential

  • Qualified nurse, paramedic or pharmacist.
  • Statutory Professional Registration with the NMC, HCPC, or GPhC

  Person Specification

  Experience

  Essential

  • 3 years post registration experience
  • experience of working in a widely diverse patient catchment area
  • Experience of Primary Care/A&E/ Unscheduled care.

  Desirable

  • Telephone Triage Experience

  Knowledge and Skills

  Essential

  • Knowledge of the NMC / HCPC / GPhC Code of Conduct
  • Knowledge of the services provided in primary care
  • Understanding of confidentiality regulations and protocols
  • Understanding of Health and Safety regulations
  • Good communication and interpersonal skills
  • Strong commitment to excellent service provision
  • Enthusiasm and self motivation
  • Flexible approach to working hours

  Desirable

  • Clinical decision making skills
  • Ability to adapt to change within the working situation

  Qualifications

  Essential

  • Qualified nurse, paramedic or pharmacist.
  • Statutory Professional Registration with the NMC, HCPC, or GPhC

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  BARDOC

  Address

  Moorgate Primary Care Centre

  22 Derby Way

  Bury, Manchester

  BL9 0NJ

  
  

  Employer's website

  http://bardoc.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  BARDOC

  Address

  Moorgate Primary Care Centre

  22 Derby Way

  Bury, Manchester

  BL9 0NJ

  
  

  Employer's website

  http://bardoc.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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