NHS
Telephone Triage Dental Nurse
This job is now closed
Job Description
- Req#: B0230-DTTN1?language=en&page=166&sort=publicationDateDesc
- To assess each patient by prioritising the patients condition with the aid of the Adastra and Odyssey Clinical Decision Support Software.
- To provide a high standard of service to the patient / caller by dealing safely and promptly with each contact
- To ensure that all referrals are provided with a clinically safe pathway.
- To provide a high-quality triage assessment of all contacts to the service.
- Identify life threatening symptoms and act appropriately.
- To assess each patient by prioritising the patients condition with the aid of the Adastra and Odyssey Clinical Decision Support Software.
- To provide a high standard of service to the patient / caller by dealing safely and promptly with each contact
- To ensure that all referrals are provided with a clinically safe pathway.
- To provide a high-quality triage assessment of all contacts to the service.
- Identify life threatening symptoms and act appropriately.
- Educational / vocational qualification equivalent to NVQ 3
- Current General Dental Council Registration
- Knowledge of the NHS
- Knowledge of unscheduled care
- In depth knowledge of Local and National Requirements
- Understanding of confidentiality regulations and protocols
- Understanding of Health and Safety regulations
- 3 years post registration experience
- Experience of working in a widely diverse patient catchment area
- Telephone triage experience
- Educational / vocational qualification equivalent to NVQ 3
- Current General Dental Council Registration
- Knowledge of the NHS
- Knowledge of unscheduled care
- In depth knowledge of Local and National Requirements
- Understanding of confidentiality regulations and protocols
- Understanding of Health and Safety regulations
- 3 years post registration experience
- Experience of working in a widely diverse patient catchment area
- Telephone triage experience
Job summary
Are you a GDC registered dental nurse looking to work for a fast paced, forward thinking and dynamic organisation where patients are at the heart of everything we do?
This vacancy is for part time hours, requiring availability on Fridays, Saturdays and Sundays.
Main duties of the job
To work as part of a team providing dental telephone triage to patients who contact the service.
To provide clinical assessment, general and analgesic advice, prioritisation of contact and appropriate referral or signposting.
To assist with the provision of cover in call handling duties.
About us
BARDOC is a leading organisation with a reputation for innovation, delivering futuristic design across multiple GP Practices throughout Greater Manchester. Being a Community Benefits Society, it works in partnership with Patients and a range of other Service Providers, to deliver high quality Patient focused care to the heart of its local communities.
Our Head Office is located at Moorgate PCC in Bury, where we operate a diverse range of 24/7 Healthcare Services across the North East Sector of Greater Manchester covering a wide geographical location encompassing Bolton, Heywood, Middleton, Rochdale, Bury and North Manchester.
Details
Date posted
03 July 2025
Pay scheme
Other
Salary
£14.88 to £23.84 an hour dependant on days/hours worked
Contract
Permanent
Working pattern
Part-time
Reference number
B0230-DTTN1
Job locations
Moorgate Primary Care Centre
22 Derby Way
Bury, Manchester
BL9 0NJ
Job description
Job responsibilities
This list of duties and responsibilities which follows represents a range of tasks, which will be undertaken routinely, with consultation and agreement by the post holder:
Please see the attached Job Description and Person Specification for full details.
Job responsibilities
This list of duties and responsibilities which follows represents a range of tasks, which will be undertaken routinely, with consultation and agreement by the post holder:
Please see the attached Job Description and Person Specification for full details.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
BARDOC
Address
Moorgate Primary Care Centre
22 Derby Way
Bury, Manchester
BL9 0NJ
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
Employer details
Employer name
BARDOC
Address
Moorgate Primary Care Centre
22 Derby Way
Bury, Manchester
BL9 0NJ
Employer's website
http://bardoc.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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