NHS

Telephone Triage Dental Nurse


Pay14.88 - 23.84 / hour
LocationBury/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: B0230-DTTN1?language=en&page=166&sort=publicationDateDesc

      Job summary

      Are you a GDC registered dental nurse looking to work for a fast paced, forward thinking and dynamic organisation where patients are at the heart of everything we do?

      This vacancy is for part time hours, requiring availability on Fridays, Saturdays and Sundays.

      Main duties of the job

      To work as part of a team providing dental telephone triage to patients who contact the service.

      To provide clinical assessment, general and analgesic advice, prioritisation of contact and appropriate referral or signposting.

      To assist with the provision of cover in call handling duties.

      About us

      BARDOC is a leading organisation with a reputation for innovation, delivering futuristic design across multiple GP Practices throughout Greater Manchester. Being a Community Benefits Society, it works in partnership with Patients and a range of other Service Providers, to deliver high quality Patient focused care to the heart of its local communities.

      Our Head Office is located at Moorgate PCC in Bury, where we operate a diverse range of 24/7 Healthcare Services across the North East Sector of Greater Manchester covering a wide geographical location encompassing Bolton, Heywood, Middleton, Rochdale, Bury and North Manchester.

      Details

      Date posted

      03 July 2025

      Pay scheme

      Other

      Salary

      £14.88 to £23.84 an hour dependant on days/hours worked

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      B0230-DTTN1

      Job locations

      Moorgate Primary Care Centre

      22 Derby Way

      Bury, Manchester

      BL9 0NJ


      Job description

      Job responsibilities

      This list of duties and responsibilities which follows represents a range of tasks, which will be undertaken routinely, with consultation and agreement by the post holder:

      • To assess each patient by prioritising the patients condition with the aid of the Adastra and Odyssey Clinical Decision Support Software.
      • To provide a high standard of service to the patient / caller by dealing safely and promptly with each contact
      • To ensure that all referrals are provided with a clinically safe pathway.
      • To provide a high-quality triage assessment of all contacts to the service.
      • Identify life threatening symptoms and act appropriately.

      Please see the attached Job Description and Person Specification for full details.

      Job description

      Job responsibilities

      This list of duties and responsibilities which follows represents a range of tasks, which will be undertaken routinely, with consultation and agreement by the post holder:

      • To assess each patient by prioritising the patients condition with the aid of the Adastra and Odyssey Clinical Decision Support Software.
      • To provide a high standard of service to the patient / caller by dealing safely and promptly with each contact
      • To ensure that all referrals are provided with a clinically safe pathway.
      • To provide a high-quality triage assessment of all contacts to the service.
      • Identify life threatening symptoms and act appropriately.

      Please see the attached Job Description and Person Specification for full details.

      Person Specification

      Qualifications

      Essential

      • Educational / vocational qualification equivalent to NVQ 3
      • Current General Dental Council Registration

      Desirable

      • Knowledge of the NHS
      • Knowledge of unscheduled care
      • In depth knowledge of Local and National Requirements
      • Understanding of confidentiality regulations and protocols
      • Understanding of Health and Safety regulations

      Experience

      Essential

      • 3 years post registration experience

      Desirable

      • Experience of working in a widely diverse patient catchment area
      • Telephone triage experience
      Person Specification

      Qualifications

      Essential

      • Educational / vocational qualification equivalent to NVQ 3
      • Current General Dental Council Registration

      Desirable

      • Knowledge of the NHS
      • Knowledge of unscheduled care
      • In depth knowledge of Local and National Requirements
      • Understanding of confidentiality regulations and protocols
      • Understanding of Health and Safety regulations

      Experience

      Essential

      • 3 years post registration experience

      Desirable

      • Experience of working in a widely diverse patient catchment area
      • Telephone triage experience

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      BARDOC

      Address

      Moorgate Primary Care Centre

      22 Derby Way

      Bury, Manchester

      BL9 0NJ


      Employer's website

      http://bardoc.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      BARDOC

      Address

      Moorgate Primary Care Centre

      22 Derby Way

      Bury, Manchester

      BL9 0NJ


      Employer's website

      http://bardoc.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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