Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Salary up to $38.08 per hour
- Opportunity for career advancement and growth within the organization
- Remote work option available for residents of Colorado, North Carolina, Ohio, South Carolina, or Washington
- Comprehensive benefits package offered
- Supportive and inclusive work culture
- Paid training provided

What to Expect (Job Responsibilities):
- Conduct telephonic outreach to DSNP/CSNP members using various modes of communication
- Educate members on gaps in care and assist in closing those gaps
- Assist members with social determinants of health and connect them with community resources
- Ensure members have access to a Primary Care Physician (PCP)
- Maintain confidentiality of health information according to state and federal regulations

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma / GED
- 1+ years of call center or telephonic customer service experience
- 1+ years of professional experience in an office setting using the telephone and computer
- 1+ years of Healthcare/ insurance experience or Social work/community outreach/advocacy experience

How to Stand Out (Preferred Qualifications):
- Social Work, Public Health, or related field background
- Bilingual fluency in English and Spanish or other language
- Previous experience as a telecommuter
- Medicaid and/or Medicare experience
- Familiarity with medical terminology

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."