UnitedHealth Group
Telephonic Care Navigator - Remote in Multiple Locations (AL, AR, CO, CT, DC, GA, NC WA, or WI)
Pay$19.47 - $38.08 / hour
LocationBirmingham/Alabama
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 2214218
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $38.08 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package offered
- Remote work flexibility available for residents in specified states
- Supportive work environment with a focus on diversity and inclusion
What to Expect (Job Responsibilities):
- Complete telephonic outreach to members utilizing multiple outreach modes
- Educate members on gaps in care and assist with closure of gaps
- Assist members with social determinants of health and link to community resources
- Ensure members have access to PCP
- Maintain schedule adherence and provide excellent customer service
What is Required (Qualifications):
- High School Diploma / GED
- 1+ years of call center or telephonic customer service experience
- 1+ years of professional experience in an office setting
- 1+ years of Healthcare / Insurance experience or Social Work / Community Outreach / Advocacy experience
- Experience with Microsoft Word, Excel, and Outlook
How to Stand Out (Preferred Qualifications):
- Social Work, Public Health, or related field experience
- Bilingual fluency in English and Spanish or any other language
- Previous experience as a telecommuter
- Medicaid and/or Medicare experience
- Knowledge of medical terminology
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.