UnitedHealth Group
Telephonic Care Navigator - Remote in Multiple Locations (AL, AR, CO, CT, DC, GA, NC WA, or WI)
This job is now closed
Job Description
- Req#: 2214218
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $38.08 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package offered
- Remote work flexibility available for residents in specified states
- Supportive work environment with a focus on diversity and inclusion
What to Expect (Job Responsibilities):
- Complete telephonic outreach to members utilizing multiple outreach modes
- Educate members on gaps in care and assist with closure of gaps
- Assist members with social determinants of health and link to community resources
- Ensure members have access to PCP
- Maintain schedule adherence and provide excellent customer service
What is Required (Qualifications):
- High School Diploma / GED
- 1+ years of call center or telephonic customer service experience
- 1+ years of professional experience in an office setting
- 1+ years of Healthcare / Insurance experience or Social Work / Community Outreach / Advocacy experience
- Experience with Microsoft Word, Excel, and Outlook
How to Stand Out (Preferred Qualifications):
- Social Work, Public Health, or related field experience
- Bilingual fluency in English and Spanish or any other language
- Previous experience as a telecommuter
- Medicaid and/or Medicare experience
- Knowledge of medical terminology
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.
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