• Job Description

  Req#: 528134

  Full-time positions available. Hours and location vary.

  
  

  Operates a teller’s window by providing prompt, efficient, and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff while providing an exceptional client experience. Must meet WestStar Bank's service and sales expectations.

  Essential Functions

  • Accepts deposits: verifying cash, endorsements, and issues receipts.
  • Answers customer inquiries and gives balances when requested.
  • Performs check-cashing and saving bond redemption services.
  • Sells Cashier’s Checks.
  • Accepts commercial loan, installment loan, and Treasury Tax payments.
  • Accepts wire transfer, stop payment, and address change requests.
  • Processes Visa/Master Card and Discover card cash advance transactions.
  • Responsible for maintaining a high level of accuracy and security of bank assets.
  • Promotes/cross-sells the Bank’s products and services as opportunities arise.
  • Is knowledgeable of and follows the opening and closing procedures at their assigned location.
  • Is knowledgeable of and compliant with Regulation CC, Bank Secrecy Act, and the Gramm-Leach-Bliley Act.
  • Is knowledgeable of all bank policies and security equipment relating to teller operations.
  • Performs other duties as assigned.

  Experience/Qualifications

  • Ability to operate teller terminal and other standard office equipment.
  • At least one year teller or cash handling experience.
  • High school diploma or equivalent.
  • Must possess ability to communicate effectively with customers in a positive manner.
  • Must have ability to accurately handle heavy cash flow.
  • Ability to complete teller training and any other compliance training deemed necessary by the bank.

  Physical Requirements

  • Ability to lift 50 lbs.
  • Ability to stand throughout workshift.

  WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.

• About the company

  As the region’s leading commercial bank, WestStar has assets of more than $1.9 billion and employs over 330 team members in branches stretching from Fabens, TX to Las Cruces, NM. As an active economic driver in our vibrant region, WestStar provides area businesses the capital they need to expand and thrive. In addition to banking services, WestStar also offers an array of financial products, including treasury management, investment, title, and insurance.

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