Job Overview

Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.

As a Teller, you will be the face of the credit union, providing exceptional service while efficiently handling financial transactions. The ideal candidate will possess strong interpersonal skills, attention to detail, a commitment to accuracy, a desire for growth, and a strong ability to contribute and work in a positive team environment.

Job Type: Part-Time

Location: Fort Wayne, IN - Dupont Branch

Schedule: Banking hours Monday-Friday, some Saturdays, 20-28 hours per week.

Responsibilities:

• Provide excellent customer service by greeting members in a friendly and professional manner.
• Process various financial transactions accurately and efficiently, including deposits, withdrawals, and transfers.
• Assist members with account inquiries, balance inquiries, and other related requests.
• Educate members on our products and services, including account types, loans, and other offerings.
• Open and close member accounts and handle any data changes associated with those accounts.
• Identify opportunities to cross-sell credit union products and services to meet member needs.
• Collaborate with team members to achieve branch goals and objectives.
• Stay updated on industry trends and any changes in products or services offered to members.
• Adhere to credit union policies and procedures to ensure compliance with regulatory requirements.

Skills & Qualifications

Required Skills:

• General experience and knowledge with computers and technological applications.
• Ability to communicate effectively, multitask, and solve problems with sound reasoning.
• Perform basic math functions such as add, subtract, multiply, divide, etc.

Qualifications:

• Job Level: Entry Level
• Required Experience: N/A
• Preferred Experience: Customer Service, Sales, and/or Banking
• Required Education: High School Diploma/GED or Equivalent

Benefits:

• Education Assistance & Scholarship Programs
• Training & Career Development Programs
• Mentor Program
• PTO & 13 Paid Holidays
• Pension & 401k Retirement Plans
• Accident, Critical Illness, & Hospital Confinement Plans