NedBank

Teller


PayCompetitive
LocationWindhoek/Khomas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 128489

      Multi Skilled Consultant

      Requisition Number-128489

      Closing Date-29 September 2023

      Location

      The Grove - Namibia

      Job Family

      Sales and Services

      Career Stream

      Client Service

      Leadership Pipeline

      Manage Self: Technical

      Job Purpose

      To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

      Job Responsibilities

      • Responsible for Withdrawals, Deposits and Transfers
      • Bookings in and out of cash from Senior Teller
      • Daily checking of cash accounts
      • Balancing of daily cash and secure branch stock holding (e.g., cards)
      • Enable processing of inter-bank transfers by preparing all transactional documents and originals (WASTE)
      • Ensure an understanding of client's needs by providing world class service to clients by greeting, listening and asking questions
      • Provide sales leads and enable cross-selling (without advising) of products by identifying, making suggestions, and referring to the relevant department for action.

      Essential Qualifications - NQF Level

      • Matric / Grade 12 / National Senior Certificate

      Preferred Qualification

      • The applicant must have Grade 12 (25 points) original certified.
      • A Diploma in banking/banking related field will be an advantage

      Minimum Experience Level

      • Must have at least 6-12 months bank teller experience and client service experience in a financial industry.
      • Applicant will be required to work on Saturdays.

      Technical / Professional Knowledge

      • Customer service principles
      • Relevant product knowledge
      • Governance, Risk and Controls

    Behavioural Competencies

    • Building Customer Loyalty
    • Applied Learning
    • Collaborating
    • Communication
    • Stress Tolerance
    • Quality Orientation

Disclaimer

Please contact the Nedbank Recruiting Team at + 264 61 295 2155 / +264 61 295 2948

Persons with disabilities are encouraged to apply

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For any assistance or more info please contact the Nedbank Recruiting Team

+268 2408 1236 Eswatini
00266 5223 1187 / 00266 5223 1157 / 00266 5223 1163 Lesotho
+264 61 295 2155 / +264 61 295 2018 Namibia
0242 254 800 / 0867 700 004 040 Zimbabwe
  • About the company

      At Nedbank, we see ourselves as money experts who do good. And by doing good, we strive to be the difference that impacts our world for the better.
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