University of California, Irvine
Temporary Customer Service Representative
5 days agoWhat's your preference?
Job Description
- Req#: 103022
Employer Industry: Higher Education
Why consider this job opportunity:
- Salary up to $24.70/hour
- Comprehensive benefits package including medical insurance, sick and vacation time, and retirement savings plans
- Opportunities for temporary employment with the potential for part-time, weekend, and evening hours
- Engaging work environment within a prestigious university setting
- Chance to serve a diverse population and make an impact on the campus community
What to Expect (Job Responsibilities):
- Adjudicate parking and administrative citation appeals while reconciling citation payments
- Respond to inquiries regarding parking citations via phone, email, and in person
- Process DMV notices and schedule administrative hearings
- Support Enforcement Representatives through radio dispatch
- Exercise independent judgment while adhering to California Vehicle Code and department procedures
What is Required (Qualifications):
- Valid California Driver's License
- Ability to interact with a diverse population in a high-volume customer-focused work environment
- Ability to interpret and explain complex policies and regulations
- Previous customer service experience with conflict resolution skills
- Proficiency in basic computer skills and MS Office applications
How to Stand Out (Preferred Qualifications):
- Experience in a role that required compliance with regulations and policies
#HigherEducation #CustomerService #CareerOpportunity #CompetitivePay #DiverseWorkEnvironmentAbout the company
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