• Job Description

  Req#: R2024030010

  This role is responsible for overseeing and leading the Sales Admin function, as well as providing sales support and exceptional customer service. Ensures that customer requests are dealt with accurately and in a timely manner, as well as staying abreast of inventory levels and production schedules.

  • Manage the support@thermagreen email account – promptly responding to customer inquiries.
  • Answer main phone line and offer exceptional customer service.
  • Help distribute submittals, product data and samples for approval by client (including, at times, the cutting, packaging and shipping of samples).
  • Coordinates with manufacturing, logistics and client to ensure the materials are delivered on time, and communicating delays to customer (if applicable).
  • Create and follow up on Order Acknowledgements, Purchase Orders and Invoices.
  • Receive material into inventory and ensure physical inventory matches system.
  • Maintain detailed and current knowledge of products.
  • Proactively follow up on quotes / leads and update Salesforce accordingly (preferably via telephone)
  • Build strong relationships with both customers and manufacturing partners, via both email and phone.
  • Maintain database (Salesforce, CRM, Excel, etc.…) of prospective client info / project info / opportunities and leads.
  • Be available to attend tradeshows and seminars to promote the company and the products.
  • Source new vendors and materials, as needed
  • Coordinate product testing.
  • Keep accurate records of Open Orders, and continually update project schedule.
  • Follow up with customers on old invoices – helping accounting with collections, as required.
  • Manage orders sent to third party manufacturing partners.
  • Source new raw foam vendors, and coordinating samples.
  • Help source cheaper materials, parts and vendors.
  • Help production team, as required.
  • Manage inventory levels and order office supplies.
  • Perform other administrative tasks, as required.

  What We Offer

  • A commitment that Safety is #1

  • Competitive benefits, pay, and retirement plan options!

  • Career growth, stability, and flexible work arrangements.

  Responsible Manufacturing – Protecting Our Planet for the Future

  • We utilize renewable energy and a closed loop recycled water process.

  • We are committed to reducing greenhouse emissions and water consumption.

  • We are the only flooring company recognized by the Asthma and Allergy foundation.

  Who we are:

  With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe.

  Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human-Conscious Design® approach.

  Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). www.tarkett-group.com

  Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

• About the company

  Tarkett SA, known until 2008 as Sommer-Allibert SA, is a French multinational corporation specialising in the production of floor and wall coverings.

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