University of California, Irvine
Temporary Part Time Outbound Customer Service
What's your preference?
Job Description
- Req#: 110818
Employer Industry: Higher Education
Why consider this job opportunity:
- Salary of $26.41 per hour
- Comprehensive benefits including medical insurance, sick and vacation time, and retirement savings plans
- Opportunity to gain valuable experience in a leading research university
- Supportive and collaborative work environment
- Work hours are Monday to Friday, 8 AM to 12 PM, offering a balanced schedule
- Contribute to impactful research initiatives while maintaining participant privacy and security
What to Expect (Job Responsibilities):
- Follow scripts and protocols while making outbound calls to research participants
- Adhere to policies regarding participant privacy and security
- Utilize contact tracking systems to manage participant interactions
- Provide excellent customer service in a call center environment
- Work independently and manage time effectively
What is Required (Qualifications):
- Bachelor’s degree in a related field or equivalent relevant experience
- Prior experience in customer service or a call center setting
- Strong verbal and written communication skills
- Fluent in reading, writing, and speaking English
- Ability to use discretion and maintain all confidentiality
How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish (reading, writing, and speaking)
- Previous experience working with research participants
- Familiarity with informed consent processes
- Access to reliable transportation (personal vehicle or public transit)
#HigherEducation #ResearchOpportunities #CustomerService #CareerGrowth #BilingualSkills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.