At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.

Temporary Service Desk Analyst

Contract Dates: ASAP – August 2024

Salary: £14.28 per hour

Hours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be required

Location: AQA Manchester, on the University of Manchester Campus. Hybrid working.

Do you have Helpdesk or Service Desk experience? Would you enjoy using your IT knowledge to work as part of a team to problem-solve IT issues?

If so, then joining our Service Desk team could be a great opportunity for you. As a temporary Service Desk Analyst you’ll be working in a compact team that supports the entire business over our peak business period. You’ll deliver great customer service in response to IT requests from colleagues and customers via calls or online tickets. A large part of the role will involve supporting setting up user accounts and creating system access for our high volumes of new starters at AQA over the summer months.

If you have strong attention to detail, a technical background and are looking for a role in a supportive and development-focused team, then we’d welcome an application from you.

Click “Apply” and select “Create Account” to set yourself up a Workday Applicant Account

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