• Job Description

  Req#: TERRI001774

  InfuSystem is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, InfuSystem improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

  InfuSystem offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. InfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

  Headquartered in Rochester Hills, Michigan, InfuSystem delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

  SUMMARY:

  The Territory Manager works as part of a team which includes a Customer Care Coordinator, Account Manager, Case Management Nurse, Clinical Director and Regional Vice President. In addition to interacting with our Marketing, Biomedical, Warehouse, Revenue Collection Management & IT departments. This is not a “sell and move on” role. Success relies on managing several priorities, including being the main point of contact for active TPP accounts. You must be able to multi-task throughout the day while remaining focused on recruiting new business responsibilities.

  Approximately 75% of a Territory Manager’s time should be focused on recruiting new business. This will consist of a combination of cold calls, following up on company generated leads, independently sourcing leads, establishing a positive LinkedIn presence, prospect site visits, direct mail, communicating with vendor partners and scheduling meetings with Key Decision Makers within active accounts for referrals.

  Approximately 25% of the Territory Manager’s time will be spent on account management, helping to support Active accounts.

  • Fosters and maintains good relationships with key stakeholders at existing business base consisting of 150+ hospitals based and community cancer centers throughout the state of Florida.
  • Ensures all existing customers are actively submitting correct and timely patient information to Infusystem and outstanding needed information is being collected.
  • Helps manage Infusystem pump fleet placed with customers within territory.

  There are currently two product lines the Territory Manager will represent:

  Outpatient Third Party Payor Ambulatory Infusion Pump Program (TPP)

  Our TPP program is a combination of a service, clinical support and ambulatory pumps & associated supplies used within outpatient chemotherapy clinics. Our TPP program competes with disposable pumps and facility-owned pumps. Call points are Chemo Infusion, Oncology Pharmacy and Oncology Management. Once trained the Territory Manager will prospect, close new business, lead clinical in-services and support active accounts as needed.

  Chemo Mouthpiece

  InfuSystem is the sole US Distributor for Chemo Mouthpiece. An intra-oral, single patient multi-use cryotherapy medical device that vasoconstricts the blood vessels. Vasoconstriction decreases the flow of chemotherapy in the oral cavity to cool the oral mucosa to reduce the incidence and severity of chemotherapy induced oral mucositis in adult population. Call points are Chemo Clinical Staff and Oncology Pharmacy. Once trained the Territory Manager will prospect, submit quotes, close new business, place orders, lead clinical in-services and support product specific questions as needed.

  IN THIS ROLE, THE IDEAL CANDIDATE WILL:

  • Develop and execute a Territory Plan with responsibility for growth of territory; meets all sales quotas.
  • Conducts 5 business reviews per month; within key and strategic accounts and prospects.
  • Develop and maintain relationships with customers, staying connected with day-to-day contacts, supervisors and other key influences and decision makers at customer locations.

  • Develop partnership with Account Manager and Customer Care Coordinator to maximize service and revenue in new and existing accounts and coordinates the processes for securing paperwork from accounts, getting pumps shipped and returned, opening new accounts, etc.

  • Provide consultative information to customers about equipment based on technical knowledge of products and protocols.

  • Submits sales contracts & quotes for orders obtained.
  • Prepare and submits expense reports in accordance with company policy.
  • Complete all sales reports and required documents in a timely fashion.
  • Attend tradeshows, sales meetings, and education seminars as needed.
  • Has reliable internet access.
  • Return messages from customers same day.
  • Complete accreditation and other exams as required.
  • Update HubSpot Sales CRM daily with new business prospecting efforts.

  SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

  THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
  • Oncology sales, medical device sales, health care sales, oncology nursing or oncology pharmacy experience preferred.
  • Primary residence within geography territory is required
  • Willingness and ability to travel extensively within the territory:
    • Approximately 3-4 days per week on the road, with 1-2 days in the home office.
    • Expect 1-2 overnight trips per month.
    • Complete 15-20 site visits per week to active accounts, plus additional prospecting visits grouped into efficient routes to generate new business.

  PERSONAL AND PROFESSIONAL ATTRIBUTES:

  The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

  • Strong work ethic
  • Sound judgment
  • Proven written and verbal communication skills
  • Natural curiosity to pursue issues and increase expertise
  • Pursue and design innovative analytical performance metrics
  • The courage to promote and defend ideas and analyses
  • Passionate about InfuSystem and serving customers and patients
  • Strives to make an impact on improving our business processes and results
  • Exemplary honesty and integrity
  • Ability to collaborate effectively and work selflessly as part of a team

  ADDITIONAL EXPECTATIONS:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  LANGUAGE SKILLS:

  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Capable of writing reports, business correspondence, and procedure manuals.
  • Skilled in presenting information and responding to questions from managers, clients, customers, and the public.

  MATHEMATICAL SKILLS:

  • Proficient in calculating figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply basic algebra and geometry concepts.

  REASONING ABILITY:

  • Capable of solving practical problems and handling a variety of concrete variables in situations with limited standardization.
  • Able to interpret instructions in written, oral, diagram, or schedule form.

  COMPUTER SKILLS:

  • High-level proficiency in Microsoft Excel, Word, and PowerPoint

  CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must possess a current driver’s license.
  • Must have valid auto insurance policy coverage

  PHYSICAL DEMANDS:

  • Regularly required to stand, walk, and communicate verbally.

  • Occasionally required to sit, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl.
  • Must be able to lift and/or move up to 25 pounds.
  • Specific vision abilities include close vision, distance vision, and the ability to adjust focus.

  WORK ENVIRONMENT:

  • The noise level is typically moderate.
  • Certain hospitals, clinics and other medical centers now require InfuSystem to provide proof of vaccinations prior to entering their facilities. Your role may require proof of vaccination for us to receive the accreditation credentials needed to effectively service our customers

  COMPREHENSIVE BENEFIT PACKAGE:

  At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!

  • Health plan options that include an employer contribution
  • Health Savings Account (HSA)
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • Dental and Vision premiums covered by InfuSystem
  • Life Insurance, STD & LTD
  • Paid Parental Leave
  • Adoption and Fertility Assistance
  • 401(k) with a specified Company Match
  • Employee Stock Purchase Program
  • Tuition Assistance
  • Generous Paid Time Off plan
  • Employee Assistance Program
  • Competitive Pay
  • Employee Referral Bonus

  Qualifications

  Experience

  Required 5 years

  Healthcare Experience

  5 years

  Sales Experience

  Behaviors

  Required

  Team Player : Works well as a member of a group

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  InfuSystem provides Infusion pump sales & rental, financing, disposable products, DME, biomedical services, onsite service, depot service, device hub, pain management, and negative pressure wound therapy services to hospitals, oncology practices, surge...

Notice