Kwantlen Polytechnic University

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

JOB OVERVIEW: TESTING ADMINISTRATOR

The Testing Administrator (TA) is responsible for the administration, security and integrity of all internal KPU and external corporate testing, exams and assessments, ensuring compliance with national standards, legal and university policies. The TA works closely with stakeholders across the institution to create a barrier free exam experience for students with specific needs. The TA also works collaboratively with external support agencies on technical support for assistive technology needs. As the front line contact, the TA acknowledges and understands the risk factors related to exam integrity and the human rights duty to accommodate as it relates to the support of students, clients, the reputation of KPU and the department.

EDUCATION AND EXPERIENCE

• Completion of a diploma or degree from an accredited post-secondary institution.
• Minimum three years’ administrative experience in a post-secondary environment demonstrating progressive increases in responsibility.
• Experience with administering and invigilating exams in a post-secondary institution or high-stakes environment.
• Or an equivalent combination of education and experience.

QUALIFICATIONS

• Advanced knowledge of post-secondary institution exam administration and invigilation.
• Advanced knowledge of integrated administrative technologies including MS Word, MS Excel, MS Outlook, MS Access (or other database software), SharePoint, Moodle (or other LMS), Big Blue Button (or other video conferencing tools), email, booking or registration systems and internet browsers.
• Working knowledge of ERP systems maintaining student records and financial data.
• Knowledge of PC hardware and basic system configurations to be able to set up computer equipment and provide tier two support.
• Working knowledge of University admission deadlines and activities associated with Admission’s testing schedules.
• Comfortable learning multiple testing software setup and configurations, maintaining current knowledge and annual recertification to provide second tier support.
• Familiarity with exam registration or scheduling software and OneNote is an asset.
• Skilled with organization and prioritizing; able to meet continually changing priorities while working on multiple tasks, with multiple stakeholders and software simultaneously.
• Understands and is able to use marking keys and related computerized tools to score tests.
• Comfortable with high levels of growth and change, working with team to design and implement new procedures and policies as departmental needs evolve and grow.
• Excellent interpersonal skills with ability to work dynamically within a team of diverse individuals.
• Able to liaise and communicate effectively and diplomatically with a wide variety of internal and external stakeholders.
• Proven ability to successfully recognize and analyze problems, mitigate and implement solutions. Excellent follow up skills.
• Excellent customer service; able to address and resolve sensitive situations with diplomacy, tact and discretion while respecting departmental policies and procedures for their unique exam.
• Able to exercise a high level of initiative and responsibility, working independently, exercising good judgment to successfully meet deadlines.
• Intercampus travel is required; possession of a valid driver’s license and access to a vehicle is preferred.
• Willing and able to secure an annual criminal records check.

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This position will be required to work on other campuses as necessary and perform Exam Administration and Invigilation in an outdoor setting in inclement weather.

*Salary Information

Annual salary increases are based on hours worked and anniversary dates

Why Join KPU?

• Recognized as one of B.C.'s Top Employers
• KPU is committed to actively fostering an equitable and inclusive working environment
• Hybrid environment, flexible work around core hours
• Defined Benefit Pension Plan – Municipal Pension Plan
• Extended Medical, Dental, Short Term Disability, Long Term Disability, Life Insurance, Optional Life Insurance, Accidental Death and Dismemberment, Emergency Travel Assistance, Employee and Family Assistance Program, Teledoc
• Maternity and parental leave top-up
• Generous vacation package
• Campus work environment, outdoor sitting areas and nearby walking trails
• Campus athletic and fitness centers with a variety of instructor-led classes
• Tuition waiver program – eligible to waive tuition costs of courses at KPU equivalent to 3 credits per semester
• Inhouse training and development
• Networking and social events such as KPU Day, Holiday Social etc.
• Intercampus shuttle
• Access to automotive, horticulture, brewery and other programs’ services
• Clubs: Jeopardy, E-sports, Ted Talks etc.
• Library and Bookstore (discounts)
  **Benefits may vary if the position is temporary or part-time**

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Does this role sound like it was made for you, yet you don’t check every box?

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

Note to Applicants:

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at humanresources@kpu.ca.

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.