• Job Description

  Req#: C9421-24-0751?language=en&page=184&sort=publicationDateDesc

  Job summary

  **Please note, the NHS salary scales have recently changed and are expected to come into effect in October. New starters joining the Trust before this time will commence on the old payscales and will move to the new ones once they have been finalised**

  Provide administrative support to specialist physiotherapy and occupational therapy services inpatient and outpatient teams.

  Working as part of an integrated team of Physiotherapists, Occupational Therapists and Rehabilitation Assistants providing therapy across a variety of services and settings including orthopaedic, acute medical and surgical wards, and respiratory, cardiac and long covid outpatient services

  Main duties of the job

  Provide efficient, high quality admin service across the physiotherapy and occupational therapy services for both orthopaedic and acute medical and surgical wards and outpatient physiotherapy and occupational therapy for long covid rehab, pulmonary rehab and cardiac rehab.

  Liaise with patients, families and visitors regarding appointments and admissions.

  Provide telephone answering service for therapy team ensuring calls are correctly directed and actioned.

  Input patient contact data from therapy teams onto patient management systems, adhering to the set timetable, to provide accurate information on departmental performance.

  Manage appointments via patient management systems and update patients and therapy team accordingly via email or post.

  Access patient records on computer systems and from Medical Records, ensuring they are tracked correctly, stored securely and returned promptly.

  Attend team meetings, take minutes and record and file electronic documents appropriately.

  Communicate with patients, the public, therapy services staff and staff from other departments on a range of issues always presenting an efficient, courteous and empathetic manner.

  Undertake relevant photocopying, laminating and binding as required.

  Maintain stock of therapy aids and equipment, arranging cleaning and reordering of equipment. Liaising with loan equipment stores for deliveries and collections.

  Help to create and maintain efficient filing systems both electronically and in paper form.

  About us

  At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

  • An inclusive and supportive culture - our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
  • Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
  • Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
  • Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

  Date posted

  22 August 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year per annum (pro rata)

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  421-LTUC-1426M

  Job locations

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Job description

  Job responsibilities

  Working as part of a supportive multidisciplinary team across 2 different therapy teams:

  Orthopaedic Therapy Team - Trauma and elective wards, day surgery, surgical admissions, pre-op education classes, post-op outpatient clinics and early supported discharge service.

  Acute Therapy Team - critical care (ITU/HDU), inpatient medical and surgical wards, outpatient Pulmonary Rehabilitation, Cardiac Rehabilitation and Long Covid Rehabilitation

  For further information on this position please see the Job Description attached.

  Job description

  Job responsibilities

  Working as part of a supportive multidisciplinary team across 2 different therapy teams:

  Orthopaedic Therapy Team - Trauma and elective wards, day surgery, surgical admissions, pre-op education classes, post-op outpatient clinics and early supported discharge service.

  Acute Therapy Team - critical care (ITU/HDU), inpatient medical and surgical wards, outpatient Pulmonary Rehabilitation, Cardiac Rehabilitation and Long Covid Rehabilitation

  For further information on this position please see the Job Description attached.

  Person Specification

  Shortlisting

  Essential

  • 5 GCSE grade A-C or equivalent
  • Previous admin/clerical experience
  • Computer literate

  Desirable

  • Experience in health care setting
  • Experience of data input
  • Knowledge of NHS policies
  • Experience of patient administration systems (iCS, Choose and Book, Systmone)

  Person Specification

  Shortlisting

  Essential

  • 5 GCSE grade A-C or equivalent
  • Previous admin/clerical experience
  • Computer literate

  Desirable

  • Experience in health care setting
  • Experience of data input
  • Knowledge of NHS policies
  • Experience of patient administration systems (iCS, Choose and Book, Systmone)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Harrogate and District NHS Foundation Trust

  Address

  Harrogate District Hospital

  Lancaster Park Road

  Harrogate

  HG2 7SX

  
  

  Employer's website

  https://www.hdft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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