Perform Production Control duties per documented processes and procedures. This includes a working knowledge of customer hardware and ability to interact, troubleshoot issues and work independently.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.

• Languages: JES2, TLS/E, ISPF, JCL (abend resolution), Roscoe, CICS and Jobmaster . Solaris 2.X System Administration. UNIX Shell scripting, UNIX Basic Commands, BMC Control M, CA Unicenter , VMS and HP OpenView .

• Ability to support IBM OS/390 -- Z/OS systems.

• Ability to monitor production & daily performance of all platforms.

• ManageNow Ticketing

• OS400 System Software

• System Restoration, Disaster Recovery, and High Availability

• Multi-System Monitoring Software

• CL Programming

• System Security and System Auditing

• Technical and Operational Documentation

• HMC Console, Operations Console

• Client Access and Operations Navigator

• HA/DR Replication Solution using iTera Software Package

• Moderate to difficult computer skills, experience using Excel and Word is required.

• Ability to use email, communicate effectively both verbally and written.

• Ability to follow detailed processes/instructions is required.

• Knowledge of Computer Hardware and Related Services.

• High School diploma or equivalent.

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.

General Office Environment

Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.