Here at Capita, we’re looking for a hard-working, aspirational Trainee Pension Administrator to join our Pensions Solutions team in a home-based role. You will receive a starting salary of £21,255, and will have the opportunity to kickstart your professional career in a varied, wide-ranging sector of the business. As a Trainee Pension Administrator, you will be a key member of the team, with your close attention to detail and willingness to learn enabling us to help our clients keep their financial futures secure. No previous Pensions experience is required for this role – we’ll provide you with a robust induction and training programme to help you hit the ground the running.

Working for Capita doesn’t just mean creating better outcomes for our clients. Here, we encourage all our colleagues to be who they want to be. You’ll have the flexibility and freedom to find and pursue a career path where you feel you can flourish and progress – with plenty of opportunities to do so in countless sectors throughout the business – and to work in a way that best suits you, be that in our Sheffield or Darlington offices, or at home.

If you relish a challenge and are keen to begin your professional career in a diverse and exciting sector of our business, this could be the role for you!

Job title:

Trainee Pensions Administrator

Job Description:

What you’ll be doing:

• Carrying out day-to-day administrative tasks
• Speaking to pensions members over the phone
• Responding to emails from both existing and prospective clients
• Assisting the wider Pensions team by carrying out basic case work, and achieving excellent customer service
• Embracing, demonstrating, and supporting the business to embed Capita’s Values whenever possible
• Adhering to Quality Management Systems, and complying with both Capita regulations and policies, as well as regulatory bodies
• Taking ownership of your own personal and performance development
• Identifying and reporting any risks, complaints and breaches

What we’re looking for:

• Strong written and verbal communication skills
• Someone who can work independently, and as part of a team
• A keen, demonstrable eye for detail
• A strong desire to learn
• An organised and methodical approach to their work
• A positive, can-do attitude, with a willingness to learn
• The ability to competently and confidently use a variety of I.T software, such as Microsoft 365

What’s in it for you:

• 23 days’ holiday (rising to 27), with the opportunity to buy extra leave
• The opportunity to take one paid volunteering day off per year, either for our charity partners or a cause of your choice

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and more

• Voluntary benefits designed to suit your lifestyle—from discounts on retail, socialising, to travel, technology, and health and wellbeing
• Access to our Employee Network Groups, which represent every strand of diversity, and allow colleagues to connect and learn from each other on an open, inclusive platform
• We believe in offering ways of working based on what suits an individual’s needs and circumstances, so are open to discussing any requests for flexible working arrangements

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent