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Job Description
- Req#: 330928
Employer Industry: Healthcare Workforce Solutions
Why consider this job opportunity:
- Competitive compensation and bonuses
- Comprehensive benefits package, including medical, dental, and vision insurance
- Flexible work-from-home options and paid time off
- Opportunities for career growth and continuous learning
- Supportive and collaborative work environment fostering innovation
- Chance to impact the future of healthcare by empowering professionals
What to Expect (Job Responsibilities):
- Assist the Training and Professional Services teams in coordinating customer activities and follow-ups
- Monitor the SalesForce request queue and lead customer requirements gathering calls
- Schedule training courses for customers and communicate schedules with team members
- Act as a liaison between customers and training/professional services teams, responding to inquiries and monitoring task completion
- Participate in developing team processes to optimize the customer experience and report on key performance indicators
What is Required (Qualifications):
- Bachelor’s degree in business, technology, or a related field, or equivalent experience
- Experience in the healthcare or technology industries strongly preferred
- Excellent written and verbal communication skills
- Strong organizational, multi-tasking, and time-management skills with attention to detail
- High proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service within the healthcare or technology sectors
- Familiarity with SalesForce and HealthStream products
- Proven ability to work independently with a high level of accountability
- Experience developing training plans or programs
- Ability to adapt quickly in a fast-paced environment
#HealthcareWorkforce #TrainingCoordinator #CareerGrowth #RemoteWork #HealthcareInnovation
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Learn why over half of U.S. healthcare organizations have chosen HealthStream as their partner for improving clinical and business outcomes.
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