• Job Description

  Req#: JR-0079535
  Dematic has an immediate need for an AMCS Project Engineering Training Coordinator at Milwaukee, WI or Grand Rapids, MI site. He/she will provide day-to-day technical and operational support for the AMCS training processes and the online tools that support them in collaboration with the Global Project Engineering Academy. In addition, this role is responsible for the overall coordination of training events, including sessions for leaders, employee onboarding, and other programs as needed.

  We offer:

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

  Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

  Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  The base pay range for this role is estimated to be $48,800 - $67,100 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

  Tasks and Qualifications:

  What You Will do in This Role:

  • Work with other Academy/learning partners to provide maintenance and support for sessions, facilities, instructors, emails, users to groups, and basic miscellaneous requests ensuring effective daily operations and accurate reporting for these subject-oriented tasks
  • Address support requests by researching and implementing a documented task specific resolution process, test or verify the outcome accuracy, and communication resolution
  • Monitor mailbox, decipher and distribute requests to proper person and escalate if immediate attention is needed
  • Identify opportunities for improvement in data management processes as well as document proven end-user troubleshooting processes
  • Develop and/or maintain processes regarding the management of the team’s training programs
  • Host virtual training events as producer, as needed
  • Maintain all training records and reporting needed to provide program metrics reports
  • Test and troubleshoot eLearning courses with assistance of instructional design team
  • Load, validate, monitor, and deactivate courses as needed by interfacing with Learning Management System (LMS) owners and through own access to systems
  • Perform audits to ensure that courses are reviewed annually by owners/authors on a regular basis
  • Advance with technology and quickly grasp the essence and underlying structure of the change
  • Contribute to special projects
  • Perform other activities as requested in accordance with role expectations

  What We are Looking For:

  • Typically up to 2 years of successful experience in related field and successful demonstration of key responsibilities and knowledge as presented above
  • Excellent interpersonal and team skills; very patient, helpful, and collaborative
  • Ability to juggle competing projects while maintaining vigilant attention to details
  • Ability to be flexible, resilient, and adaptable to changing priorities
  • Continuous improvement mindset, and is constantly looking to apply best practices
  • Exceptionally detail-oriented and organized
  • Analytical and confident working with numbers and calculations with a high degree of thoroughness and accuracySincere commitment to building and managing high quality learning
  • Proven ability to manage many simultaneous projects to meet business goals and objectives
  • Ability to coordinate with cross-functional teams to help all individuals and teams
  • Strong written and verbal communication skills; able to deliver clear, concise information and direction to partners and internal teams
  • Highly technology literate; quickly learns new applications and tools
  • Proven ability to collaborate and build relationships with internal stakeholders
  • Ability to effectively solve problems, make decisions and take action, exercising solid judgment
  • Ability to maintain a professional attitude and work independently with little guidance
  • Proficiency in MS Office applications (Outlook, Word, Excel and PowerPoint) with a specific knowledge of Excel to manipulate data, create pivot tables, use formulas, etc.

  Preferred Qualifications:

  • Advanced degree a plus.
  • Experience with Workday.

  #LI-RW1

• About the company

  Dematic is a supplier of integrated automated supply chain technology, software and services. Dematic is part of the KION Group, a global leader in industrial trucks, supply chain solutions and related services.

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