• Job Description

  Req#: C9426-25-0216?language=en&page=48&sort=publicationDateDesc

  Job summary

  An opportunity has arisen for an experienced IT Trainer to join our busy Digital Department. You will be based within the Hospital Information Systems team joining other trainers where you will be involved in delivering training and user support to staff working at our two hospital sites.

  You will deliver face to face training on a one-to-one basis in the workplace, in small groups in a classroom setting and to large audiences in a bigger venue as required.

  You will be expected to have a high standard of education, be highly motivated and have excellent communication and presentation skills in which to coach, educate and motivate others to learn.

  If you have the required skill set and this job appeals to you, we would love to hear from you.

  Main duties of the job

  This role will involve the training of staff, both clinical and administrative, in the use of clinical and patient information systems e.g. PatientCentre, Clinicom, EDIS and SystmOne to name a few.

  You will be required to assist in the planning and delivery of training sessions and be able to offer users support in their use of the systems.

  The post will require administrative and monitoring duties to be maintained; therefore, a working knowledge of Microsoft office applications including Word, Excel, Outlook etc will be required.

  You may be required to work flexible hours as the training delivery and system implementations demands. Training & support will be delivered both in training rooms and at user workstations across the trust.

  About us

  There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £27,485 to £30,162 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  426-800-25CC-A

  Job locations

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Job description

  Job responsibilities

  For further information regarding this opportunity, please refer to the attached Job Description and Person Specification.

  Job description

  Job responsibilities

  For further information regarding this opportunity, please refer to the attached Job Description and Person Specification.

  Person Specification

  Qualifications/training and professional development

  Essential

  • Good working knowledge of Microsoft Office
  • Educated to GCSE level A-C or equivalent

  Desirable

  • ECDL or CLAIT
  • Trainer Assessment Programme (NVQ level 4)

  Experience

  Essential

  • Training preparation and delivery
  • Training/Trainee appreciation
  • Assessing the competency of others
  • Working with staff at a range of levels and disciplines

  Desirable

  • Experience of working with confidential data
  • NHS Experience

  Skills, abilities and knowledge

  Essential

  • Ability to create clear and well-structured documents in support of Training and Development
  • Excellent interpersonal/communication skills
  • Ability to understand technical matters for translation into clear and concise terminology

  Desirable

  • Good time management and organisational skills
  • Ability to deliver training in a pressurised, challenging and changing environment

  Person Specification

  Qualifications/training and professional development

  Essential

  • Good working knowledge of Microsoft Office
  • Educated to GCSE level A-C or equivalent

  Desirable

  • ECDL or CLAIT
  • Trainer Assessment Programme (NVQ level 4)

  Experience

  Essential

  • Training preparation and delivery
  • Training/Trainee appreciation
  • Assessing the competency of others
  • Working with staff at a range of levels and disciplines

  Desirable

  • Experience of working with confidential data
  • NHS Experience

  Skills, abilities and knowledge

  Essential

  • Ability to create clear and well-structured documents in support of Training and Development
  • Excellent interpersonal/communication skills
  • Ability to understand technical matters for translation into clear and concise terminology

  Desirable

  • Good time management and organisational skills
  • Ability to deliver training in a pressurised, challenging and changing environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  The Queen Elizabeth Hospital King's Lynn NHSFT

  Address

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Employer's website

  https://www.qehkl.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  The Queen Elizabeth Hospital King's Lynn NHSFT

  Address

  The Queen Elizabeth Hospital

  Gayton Road

  King's Lynn

  PE30 4ET

  
  

  Employer's website

  https://www.qehkl.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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